Summary
Overview
Work History
Education
Skills
Timeline
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Emma Hill

Ashburn,VA

Summary

With over 3 years of experience in retail, I have a wide range of skills suitable for any working environment which is always met with a substantial amount of professionalism.

Overview

3
3
years of professional experience

Work History

Beauty Associate

Ulta Beauty Inc.
05.2022 - 09.2023
  • Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
  • Boosted client loyalty through targeted upselling tactics tailored per individual need.
  • Knowledge of beauty products and the functions they serve.
  • Managed inventory levels by conducting regular audits, restocking shelves, and placing orders when necessary.
  • Participated in ongoing training sessions to stay current with industry trends, products, and best practices.
  • Assisted clients with makeup application techniques for various events, resulting in increased confidence and satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered time for extra shifts during holidays and other busy periods.
  • Helped meet weekly credit card goals.


Retail Sales Associate

Go Bananas Toys
11.2020 - 05.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise in an organized way.
  • Consistently maintained a clean sales floor, straightening up merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Supervised new employees to use selling strategies and apply best practices.
  • Managed efficient cash register operations.
  • Gift wrapping.


Education

Bachelor of Arts - Accessory Design Major And Jewelry Design Minor

Savannah College of Art And Design
Savannah, GA
06.2026

High School Diploma -

Independence Highschool
Brambleton, VA
06.2022

Skills

  • Team collaboration abilities
  • Client Relationship Building
  • Time management
  • Organizational capabilities
  • Multitasking
  • Effective Communication
  • Creative Thinking
  • Customer Service
  • Flexible Hours

Timeline

Beauty Associate

Ulta Beauty Inc.
05.2022 - 09.2023

Retail Sales Associate

Go Bananas Toys
11.2020 - 05.2022

Bachelor of Arts - Accessory Design Major And Jewelry Design Minor

Savannah College of Art And Design

High School Diploma -

Independence Highschool

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Emma Hill