- Mindfulness Practices
- DIY and Home Improvement
- Baking
- Crafting and DIY Projects
- Knitting and Crocheting
Emma Hodgman
Windham,ME
Summary
Dynamic professional with extensive experience as a Budtender at Silver Therapeutics, adept at cash handling and POS operations. Proven ability to build rapport and enhance customer loyalty through exceptional service, while effectively managing inventory and ensuring compliance with safety standards. Committed to delivering quality experiences and fostering a welcoming environment.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Budtender
Silver Therapeutics
07.2024 - Current
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
Administrative Assistant
Cheese Louise
04.2024 - Current
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Prep Crew Member
Cheese Louise
06.2023 - Current
- Adhered to procedures in preparing food items.
- Maintained composure and work quality while under stress.
- Assisted in setting up and breaking down kitchen stations.
- Pushed, pulled and transported large loads and objects.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Developed and maintained courteous and effective working relationships.
Stock Associate/Cashier
Reny's Department Store
02.2016 - 04.2023
- Managed inventory storage in clean and organized fashion.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Performed inventory control, such as counting, and stocking merchandise.
- Interacted with guests in friendly and knowledgeable way.
- Managed incoming calls and offered solutions to the customer's concern, or redirected to another department lead for more input.
Education
No Degree - Entertainment Production
Husson University
Bangor, ME01.2020
High School Diploma -
Windham High School
Windham Center, ME05-2018
Skills
- Cash handling experience
- POS system operation
- THC & CBD products
- Building rapport
- Maintaining confidentiality
Interests
Timeline
Budtender
Silver Therapeutics
07.2024 - Current
Administrative Assistant
Cheese Louise
04.2024 - Current
Prep Crew Member
Cheese Louise
06.2023 - Current
Stock Associate/Cashier
Reny's Department Store
02.2016 - 04.2023
No Degree - Entertainment Production
Husson University
High School Diploma -
Windham High School
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