Megan DiRando

Guided customers in product selection by providing detailed information on cannabis strains and effects.

Created bags to use for Google Reviews to help bring in more customers and also improve the overall business's numerical score, representing a level of quality or satisfaction for the company.

Maintained exceptional customer service, addressing inquiries to ensure positive experiences for patrons.

Supported management with daily operations, including inventory management and compliance with regulations.

Assisted in training new staff members on product knowledge and customer service protocols.

Processed sales transactions accurately while adhering to security and age verification procedures.

Educated customers on usage and benefits of various cannabis products, enhancing their experience.

• Monitored inventory levels and notified management of low or depleted stock.
• Complied with federal, state, and local laws governing sale of marijuana products.

Supervised and cared for children across all age groups in a medical facility's childcare center.

Managed daily operations while providing direct care for up to eight infants.

Implemented age-appropriate activities and learning plans to enhance developmental growth.

Collaborated with colleagues to facilitate smooth transitions between age-specific rooms.

Maintained comprehensive records of feeding schedules, nap times, and developmental milestones.

Adhered to health, safety, and hygiene protocols to promote children's well-being.

Utilized classroom management techniques to create a supportive learning atmosphere.

• Managed multi-line phone switchboard to enhance communication efficiency.
• Coordinated scheduling and calendar management for attorneys and clients.
• Organized and maintained legal documents and case files for easy retrieval.
• Facilitated effective communication among clients, attorneys, and external parties.
• Conducted research to support case preparation and documentation needs.
• Developed office procedures to streamline workflows and improve operational efficiency.
• Handled billing inquiries and processed payments with precision.
• Maintained accurate filing systems for physical and electronic documents.

• Cultivated cannabis plants using hydroponic systems and organic methods.
• Harvested mature cannabis flowers according to company standards.
• Operated and maintained cultivation equipment to ensure optimal conditions.
• Conducted quality checks on finished products to meet established standards.
• Managed inventory levels, ensuring adequate supplies for production needs.
• Documented growth cycles and environmental conditions for compliance purposes.
• Collaborated with team members to enhance workflow efficiency.
• Performed routine inspections on equipment for safety compliance.

• Stocked items in CBD and Delta-8 THC department to maintain optimal inventory levels.
• Provided knowledgeable assistance to customers regarding product information and effects.
• Operated as sole cashier, managing store opening and closing procedures.
• Collaborated with diverse team members to address product-related issues and achieve objectives.
• Enhanced customer satisfaction by resolving concerns through informed and friendly service.
• Organized and prioritized tasks to efficiently meet service goals and deadlines.
• Managed inventory to ensure availability of supplies and materials when needed.

• Provided remote member services support for NRA, managing incoming calls efficiently.
• Processed membership renewals and new applications for NRA members across the nation.
• Answered calls promptly, directing inquiries to appropriate departments or individuals.
• Utilized computer systems for data entry and information retrieval in real time.
• Resolved customer inquiries and issues effectively, demonstrating strong problem-solving skills.
• Communicated with customers in a calm and pleasant manner to enhance service experience.
• Responded swiftly to inquiries from management and internal departments, ensuring alignment.

• Processed food and beverage orders with accuracy and speed.
• Delivered exceptional customer service in fast-paced dining environment.
• Resolved customer complaints promptly to maintain high satisfaction levels.
• Managed order pickup processes, ensuring efficiency and organization.
• Maintained cleanliness and organization of dining area and serving stations.
• Supported kitchen staff to optimize workflow during peak hours.
• Handled cash transactions and processed payments efficiently.
• Assisted cooks and waited tables to enhance overall operational effectiveness.

• Managed store closure process and performed cash count for end-of-day routines.
• Executed thorough cleaning and shutdown procedures to maintain store standards.
• Provided cashier services, handling cash, credit, and debit transactions accurately.
• Maintained organized checkout area to enhance customer experience.
• Assisted customers with inquiries, delivering consistent and excellent service.
• Collaborated with team members to ensure efficient operations during peak hours.
• Trained new cashiers on register operations and customer service protocols.
• Resolved customer complaints promptly, fostering a positive store environment.

• Provided attentive care to children across various age groups.
• Developed and implemented engaging educational activities for children.
• Prepared nutritious meals tailored to individual dietary needs.
• Maintained a safe, clean environment conducive to play and learning.
• Communicated regularly with parents regarding children's daily activities.
• Managed daily schedules, including naps, meals, and recreational activities.
• Performed light housekeeping duties related to childcare, such as laundry and meal preparation.
• Created a trusting atmosphere for families and children under care.