Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Additional Information - Description
Groups
Timeline
Generic

Raija Mottley

Lehigh Acres,FL

Summary

Dynamic professional with a proven track record in customer service and sales, notably at Sunglass Hut. Expert in leveraging organizational skills and Adobe Photoshop proficiency to enhance customer satisfaction and drive sales. Demonstrated ability to manage high-volume transactions and foster positive customer relations, achieving a significant increase in customer loyalty.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Budtender

Smokey Grass Station
Greeneville, TN
08.2024 - Current
  • Conducted regular inventory checks to ensure adequate product availability.
  • Maintained knowledge of sales and promotions, return policies, and security practices.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
  • Greeted customers and promoted various cannabis products.
  • Provided excellent customer service by answering questions regarding product usage and benefits.
  • Greeted customers to determine wants or needs.
  • Answered customer inquiries regarding product features, pricing, and availability.

Team Member

RaceTrac
Fort Myers, FL
05.2023 - 08.2023
  • Received, processed, and stocked merchandise according to store policies.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Evaluated the needs of departments and delegated tasks to optimize overall production.
  • Maintained positive working relationships with fellow staff and management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Trained new team members using approved training materials and information.

Sales Associate

Sunglass Hut
Atlanta, GA
06.2022 - 11.2022
  • KeyHolder
  • Placed special orders or called other stores to find desired items.
  • Professionally handled customer complaints.
  • Maintained records related to sales for store management.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters, and tables to maintain an organized store.

Crew Member

Five Guys
Fort Myers, FL
01.2021 - 06.2021
  • Restocked kitchen supplies including food products and utensils.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Tailored orders to address customer allergies and gluten concerns.
  • Wiped down tables, and removed trash and dirty plates to provide a clean, welcoming dining environment.
  • Stored food in designated areas, following wrapping, dating, food safety, and rotation procedures.
  • Packed fast food products in approved containers, cups, and bags.
  • Prepared beverages such as milkshakes according to company standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Crew Member

Bellacino's Pizza & Grinders
Fort Myers, FL
06.2018 - 10.2018
  • Restocked kitchen supplies including food products and utensils.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Took orders from patrons and input selections into store computer system.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

BBA - Communications

Tusculum College
Greeneville, TN
12-2026

High school diploma -

Dunbar High School
Fort Myers, FL
05.2021

Skills

  • Microsoft Word
  • Modeling
  • Photography
  • Public relations
  • Filming
  • Social Media Management
  • Typing
  • Microsoft Powerpoint
  • Public Relations
  • Photo editing
  • Adobe Photoshop
  • Key holder
  • Discussing cannabis
  • POS
  • Organizational skills
  • Video Editing
  • Time management
  • Adobe Premiere
  • Computer skills
  • Customer service
  • Video Production
  • Cash handling
  • Sales
  • Detailing
  • Restaurant experience
  • Stocking
  • Phone etiquette

Personal Information

Work Permit: Authorized to work in the US for any employer

Certification

  • Adobe Photoshop, 04/01/19, Present
  • Microsoft PowerPoint, 04/01/18, Present
  • Microsoft Word, 02/01/18, Present

Additional Information - Description

I am a hard worker and a quick learner. I put forth 100% towards every task at hand and I make sure my work is 110%. I'm always on time and people love me. I am good with my words and keep my attitude to a professional manner. I am willing to work ASAP.

Groups

National Honors Society, 05/01/19, Present, I have 100+ community service hours and I participated in NHS meetings. I also did volunteer work where we packaged food for another country during their crisis.

Timeline

Budtender

Smokey Grass Station
08.2024 - Current

Team Member

RaceTrac
05.2023 - 08.2023

Sales Associate

Sunglass Hut
06.2022 - 11.2022

Crew Member

Five Guys
01.2021 - 06.2021

Crew Member

Bellacino's Pizza & Grinders
06.2018 - 10.2018

BBA - Communications

Tusculum College

High school diploma -

Dunbar High School

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Raija Mottley