Emma Huysman
Charlottesville,Virginia
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the store front. Enthusiastic to engage with coworkers and customers and make transactions run smoothly.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
LOFT
Charlotteville, Virginia
07.2022 - 08.2023
- Assisted customers with finding the right product for their needs, answered questions about current promotions, and resolved issues according to store policies.
- Performed cashier duties, such as ringing up sales, processing payments, issuing receipts, computed purchases, and received and processed cash or credit payment.
- Greeted customers upon entering the store and provided assistance and recommended merchandise to customers based on needs and preferences.
- Processed returned merchandise according to company policies, bagged or packaged purchases and wrapped gifts, exchanged merchandise for customers and accepted returns.
- Handled customer complaints in a professional manner and kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts. Completed transactions in an efficient manner while providing excellent customer service.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current, and to maintain a clean work environment.
Education
Associate of Arts - Communication Arts
Virginia Commonwealth University
Richmond, VA05-2027
Skills
- Customer Service
- Money Handling
- Loss Prevention
- Regulatory Compliance
- Display Setup
- Customer Engagement
- Flexible Schedule
- Store maintenance
- Relationship Building
- Trend Awareness
- Stocking and Receiving
- POS system operations
Timeline
Retail Sales Associate
LOFT
07.2022 - 08.2023
Associate of Arts - Communication Arts
Virginia Commonwealth University
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