Emma James
Rexburg,Idaho
Summary
Strong communicator and team player with superior work ethic. Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Safety-conscious professional with positive attitude and great problem-solving skills.
Overview
5
5
years of professional experience
Work History
Physics Lab Secretary
BYU-Idaho Volunteer Connections
01.2023 - 04.2023
- Promptly checked students in and directed them to a tutor that could help them.
- Performed various administrative tasks.
- Greeted and interacted with students to provide information, answer questions and assist with appointment scheduling with tutors.
Lead Lifeguard
Morgan Hill Aquatic Center
04.2023 - Current
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Conducted patrols to identify and help those in need of immediate care and assistance.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Conducted daily safety meetings and inspections with staff.
Swim Coach
Morgan Hill Aquatic Center
05.2022 - Current
- Coached youth aged 5 to 18 for competitive swim team and oversaw participation in up to 6 events annually.
- Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
- Prepared athletes for special competitions and tournaments.
- Adapted teaching techniques to different learning styles.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Assisted with coordinating and running special events and competitions.
Lifeguard
Morgan Hill Aquatics Center
04.2019 - Current
- Certified and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
No Degree - Psychology
Brigham Young University - Idaho
Rexburg, ID12.2026
High School Diploma -
Live Oak High School
Morgan Hill, CA12.2021
Skills
- WSI Certified
- First Aid
- CPR/AED Certified
- Leadership and training
- Special Events Planning
- Pool Management
Sports
Played water polo and was on the swim team all through high school and on BYUI Intramurals.
Timeline
Lead Lifeguard
Morgan Hill Aquatic Center
04.2023 - Current
Physics Lab Secretary
BYU-Idaho Volunteer Connections
01.2023 - 04.2023
Swim Coach
Morgan Hill Aquatic Center
05.2022 - Current
Lifeguard
Morgan Hill Aquatics Center
04.2019 - Current
No Degree - Psychology
Brigham Young University - Idaho
High School Diploma -
Live Oak High School
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