Emma Johnson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and efficiency. Able to maintain and meet deadlines while producing quality work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Residential Treatment Coach
The Heritage Community
01.2024 - 05.2024
- Worked with adolescents living in a treatment center for issues such as addictions, abuse, behavioral issues, and mental disorders, among other things.
- Responsible to teach the students how to properly function in society by having coaching moments when they are emotionally escalated. Additionally, was responsible to make sure the student was not a harm to themselves or others, often requiring to physically restrain them.
- Worked in a team setting to ensure all the students were in the line-of-sight of the coaches at all times.
Research and Development
ResNexus
09.2021 - 02.2024
- Created content for a developmental project: Bed and Breakfast/Campgrounds Wiki Project.
- Performed quality control on content produced by team.
- Client and non-client interactions through calling and interviewing them via phone and emailing.
- Scheduling interviews, follow-ups, and informational calls.
- Team lead, conducted regular team meetings.
- Worked in one-on-one situations with team members to train them when first starting, measure performance, and to help reach their individual goals.
Sales Associate and Packager
The UPS Store
02.2021 - 09.2021
- Packing Certified
- Customer interaction/relations
- Notary of the Republic: Commission expires 05-24-2025.
Education
Bachelor of Science - Family Science
Utah Valley University
Orem, UT05.2024
High School Diploma -
Provo High
Provo, UT05.2019
Skills
- Flexibility and Adaptability
- Leadership
- Literature Review
- Project Deadlines
- Employee Training
- Collaboration & Teamwork
- Data Quality Assurance Process
- Personable and Friendly, able to build relationships
Certification
- Notary of the Republic
- CPR Certified
Personal Information
- Date of Birth: 07/14/2000
- Missionary for The Church of Jesus Christ of Latter-Day Saints (July 2019-February 2021)
Timeline
Residential Treatment Coach
The Heritage Community
01.2024 - 05.2024
Research and Development
ResNexus
09.2021 - 02.2024
Sales Associate and Packager
The UPS Store
02.2021 - 09.2021
Bachelor of Science - Family Science
Utah Valley University
High School Diploma -
Provo High
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