Emma Johnson
Fargo,ND
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain a position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
Work History
Public Relations Intern
Jasper Hotel
Fargo, ND
05.2024 - Current
- Researched industry trends to create content strategies.
- Analyzed data from surveys or focus groups to measure customer satisfaction with products or services.
- Collaborated closely with colleagues in different departments such as sales, marketing and customer service.
- Developed relationships with local media outlets and secured coverage for clients.
- Created content for social media platforms including Facebook, Twitter, Instagram, and YouTube.
- Managed the production of marketing material including writing copy for advertisements or website content.
- Responded quickly to inquiries from members of the public or media representatives.
- Identified opportunities for publicity through creative campaigns or initiatives.
- Helped write and distribute pitches and press release to key contacts.
Business Owner- Graceful Gatherings
Emma Johnson
Fargo, ND
01.2024 - Current
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Conducted market research to identify new opportunities for growth.
- Conducted regular meetings with employees to review progress towards company goals.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Updated website content regularly according to current trends within target markets.
- Established marketing strategies, such as social media campaigns, to promote the business.
Waitress
Rosewild
Fargo, ND
09.2023 - Current
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Gymnastics Coach Instructor
Dynamic Flights
Rush City, MN
03.2022 - 11.2023
- Ran drills and fitness circuits to improve athletes' coordination and skills.
- Prepared various warm up activities for each class based on skill level and age.
- Directed physical conditioning programs to enable athletes to achieve maximum performance.
- Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
- Communicated with parents regarding children's behavior and progress in class.
- Put together and presented talks for interested groups to highlight program features, needs and successes.
Waitress
A&W
Pine City, MN
09.2019 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Eye Technician
Pine Eye Associates
Pine City, MN
09.2021 - 02.2022
- Prepared patients and administered basic eye exam tests.
- Cleaned and performed minor maintenance on examination equipment and glasses.
- Obtained and recorded patient medical history and operated ophthalmic equipment.
- Interacted with eye care providers to facilitate patient treatment goals.
- Wrote, edited and filed patient medical records, maintaining confidentiality.
- Conducted follow-ups with patients to evaluate progress, promote continuity of care and improve health outcomes.
Education
Bachelor of Arts - Strategic Communicaton
North Dakota State University
Fargo, ND12-2024
High School Diploma -
Pine City High School
Pine City, MN05.2023
Associate of Arts -
Pine Technical And Community College
Pine City, MN05.2023
Skills
- Client Engagement
- Product Promotion
- Community Engagement
- Press Release Writing
- Social Media Posts
- Internal Communications
- Schedule Management
- Brand Awareness
- Media Relations
- Social Media Platforms
Timeline
Public Relations Intern
Jasper Hotel
05.2024 - Current
Business Owner- Graceful Gatherings
Emma Johnson
01.2024 - Current
Waitress
Rosewild
09.2023 - Current
Gymnastics Coach Instructor
Dynamic Flights
03.2022 - 11.2023
Eye Technician
Pine Eye Associates
09.2021 - 02.2022
Waitress
A&W
09.2019 - 08.2023
Bachelor of Arts - Strategic Communicaton
North Dakota State University
High School Diploma -
Pine City High School
Associate of Arts -
Pine Technical And Community College