Emma Johnson
Brooklyn,NY
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional operational support. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks. Well-versed in managing project needs. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Comfortable working alone or with teams to accomplish on-time and accurate tasks.
Overview
5
5
years of professional experience
Work History
Client Services & Administrative Assistant
Creative Artists Agency
New York, USA
07.2021 - Current
- Manage relationships with 30+ clients, ensuring clear communication and exceptional service
- Coordinate complex schedules and logistics, maintaining detailed records and documentation
- Handle contract administration and financial management for multiple concurrent projects
- Execute comprehensive administrative duties including calendar management and client correspondence
Executive Board Member
Vanderbilt Music Programming Board
Nashville, USA
05.2020 - 05.2022
- Managed event logistics including vendor coordination, budgeting, and scheduling
- Created and implemented contingency plans for program adjustments during COVID-19
- Coordinated with multiple stakeholders to ensure successful event execution
- Handled vendor relations including contract negotiations and day-of coordination
Client Services Coordinator
G7 Entertainment Marketing
Nashville, USA
08.2021 - 12.2021
- Managed client relationships and coordinated communication between multiple stakeholders
- Organized and maintained detailed project documentation and tracking systems
- Developed and presented research reports to improve client services
- Established and maintained partnerships with local businesses and organizations
Education
Bachelor of Arts - Human and Organizational Development, American Studies
Vanderbilt University
Skills
- Calendar and Contact Management
- Project Documentation and Organization
- Client Relationship Management
- Email Marketing (Mailchimp, Emma Inc)
- Contract Creation and Execution
- Client Onboarding
Hobbies/Volunteer Experience
- Current volunteer at PAWS - completes weekly walks for a dog-owner in Manhattan
- Former Instructor, W.O. Smith School of Music - developed individualized piano lessons, maintained consistent communication with students' families
- Former improviser in Tongue 'N' Cheek Improv - became a comfortable and confident public speaker, and an adaptable and thoughtful communicator
Timeline
Client Services Coordinator
G7 Entertainment Marketing
08.2021 - 12.2021
Client Services & Administrative Assistant
Creative Artists Agency
07.2021 - Current
Executive Board Member
Vanderbilt Music Programming Board
05.2020 - 05.2022
Bachelor of Arts - Human and Organizational Development, American Studies
Vanderbilt University
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