Emma Jones
Beaver Dam,WI
Summary
Eager individual with strong problem-solving and teamwork strengths. Brings reliability, initiative, and adaptability to new challenges. Motivated to support team goals and contribute positively to workplace environments.
Overview
5
5
years of professional experience
Work History
Correctional Officer
State of Wisconsin Department of Corrections
08.2024 - Current
- Monitored inmate activities to ensure compliance with regulations and maintain safety protocols.
- Conducted regular inspections of facilities to identify security vulnerabilities and ensure operational efficiency.
- Responded to incidents, employing de-escalation techniques to mitigate conflicts among inmates.
- Prepared forms, reports, logs, records, and activity journals.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Correctional Food Service Lead
State of Wisconsin Department of Corrections
02.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Inside Sales Representative
Mad City Windows
11.2023 - 01.2024
- Engaged prospects through tailored phone calls and emails to generate interest in products.
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
Deli Manager
Pick N Save
07.2022 - 11.2023
- Supervised daily deli operations ensuring high-quality food safety standards.
- Trained and mentored staff on product preparation and customer service techniques.
- Managed inventory control, minimizing waste through effective stock rotation strategies.
- Implemented promotional displays to increase sales and enhance customer engagement.
Assistant Deli Manager
Piggly Wiggly Supermarket
03.2021 - 05.2022
- Managed daily deli operations to ensure optimal product quality and customer satisfaction.
- Trained and supervised staff in food safety practices and customer service protocols.
- Coordinated inventory management, ensuring timely restocking of products to meet demand.
Education
High School Diploma -
Spooner Highschool
Spooner01-2021
Skills
- Basic first aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Correctional facility procedures
- Contraband seizure
- Relationship building and management
- Staff management
Timeline
Correctional Officer
State of Wisconsin Department of Corrections
08.2024 - Current
Correctional Food Service Lead
State of Wisconsin Department of Corrections
02.2024 - 08.2024
Inside Sales Representative
Mad City Windows
11.2023 - 01.2024
Deli Manager
Pick N Save
07.2022 - 11.2023
Assistant Deli Manager
Piggly Wiggly Supermarket
03.2021 - 05.2022
High School Diploma -
Spooner Highschool