Emma Jordan
DeBary,USA
Summary
Motivated and dependable professional with experience in customer service, retail, childcare, recreation, and team-based environments. Strong communication and organizational skills with a proven ability to work efficiently in fast-paced settings while providing excellent customer experiences. Currently pursuing a degree in Marketing with long-term career interests in sports management.
Overview
5
5
years of professional experience
Work History
Sales Associate (Part-Time)
ABC Fine Wine & Spirits
DeLand, FL
04.2025 - Current
- Provide excellent customer service by assisting customers with product selection and purchases.
- Operate cash register and process cash and card transactions accurately.
- Restock shelves, organize inventory, and maintain store presentation standards.
- Assist with unloading deliveries and handling heavy merchandise shipments.
- Maintain cleanliness and organization throughout the store.
Tournament Official for Baseball (Seasonal)
Local Baseball Tournament Organization
06.2025 - 07.2025
- Tracked game statistics including balls, strikes, outs, and runs.
- Communicated with coaches, umpires, and players during tournament events.
- Assisted with player announcements and game operations.
- Recorded final game statistics and selected players of the game.
- Demonstrated leadership, attention to detail, and strong communication skills.
Camp Counselor
YMCA
DeLand, FL
09.2024 - 04.2025
- Supervised and managed a classroom of children ages 5-6 in an after-school program.
- Planned and led activities while ensuring a safe and engaging environment.
- Communicated with parents regarding student behavior and daily updates.
- Distributed snacks, organized equipment, and monitored student safety.
Camp Counselor (Seasonal)
YMCA of Greater Erie
Erie, PA
05.2024 - 08.2024
- Supervised children during summer camp activities, field trips, and recreational programs.
- Assisted with meal and snack distribution.
- Encouraged teamwork, participation, and positive behavior among campers.
Obstacle Course Associate
Planet Obstacle
Lake Mary, FL
12.2023 - 05.2024
- Assisted guests with obstacle course activities including zip-lining and rock wall operations.
- Ensured safety procedures and harness equipment were properly secured.
- Provided customer support during events and birthday parties.
- Maintained a safe and welcoming environment for guests and families.
Assistant Teacher
YMCA of Greater Erie
McKean, PA
04.2023 - 12.2023
- Assisted lead teachers with preschool classroom activities and lesson plans.
- Supported children during classroom instruction, lunch, and snack times.
- Communicated with parents regarding student progress and daily behavior.
- Helped create a positive and structured learning environment.
Sales Associate
Aéropostale
Sanford, FL And Erie, PA
04.2022 - 01.2023
- Assisted customers with purchases, online pickup orders, and general inquiries.
- Maintained store appearance through restocking and organizing merchandise.
- Operated cash register and handled customer transactions.
- Delivered friendly and professional customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Crew Member
Pollo Tropical
Sanford, FL
07.2021 - 11.2022
- Took customer orders through drive-thru and front counter systems.
- Prepared food orders efficiently and accurately.
- Maintained cleanliness and organization throughout the restaurant.
- Worked collaboratively with team members during high-volume shifts.
- Delivered exceptional customer service during high-volume shifts, enhancing overall guest satisfaction.
Kitchen Worker / Cashier
AMF Bowling Alley
Orange City, FL
04.2022 - 08.2022
- Prepared food and beverages for guests in a fast-paced environment.
- Processed customer orders and payments accurately.
- Assisted with cleaning and maintaining kitchen and facility areas.
- Worked evening shifts while maintaining strong customer service standards.
- Maintained cleanliness and organization of kitchen workspaces, adhering to health regulations.
Seasonal Team Member
Kohl’s
Orange City, FL
11.2021 - 01.2022
- Assisted customers with purchases and answered questions regarding products.
- Operated cash register and processed transactions.
- Organized merchandise displays and restocked inventory.
- Maintained clean and organized sales floor areas.
Education
Associate of Arts (A.A.) - Marketing
Seminole State College
Lake Mary, FL05-2026
Sports Management
Edinboro University
Edinboro, PA12-2023
High School Diploma - undefined
University High School
05-2022
Skills
- Customer Service
- Communication Skills
- Team Collaboration
- Cash Handling & Register Operations
- Organization & Time Management
- Leadership
- Adaptability
- Dependability
- Problem Solving
Activities & Leadership
- Recreational softball participant with long-term involvement in community sports.
- Former President of Venture Scouts (2018-2020).
- Strong interest in sports, recreation, and community involvement.
Timeline
Tournament Official for Baseball (Seasonal)
Local Baseball Tournament Organization
06.2025 - 07.2025
Sales Associate (Part-Time)
ABC Fine Wine & Spirits
04.2025 - Current
Camp Counselor
YMCA
09.2024 - 04.2025
Camp Counselor (Seasonal)
YMCA of Greater Erie
05.2024 - 08.2024
Obstacle Course Associate
Planet Obstacle
12.2023 - 05.2024
Assistant Teacher
YMCA of Greater Erie
04.2023 - 12.2023
Sales Associate
Aéropostale
04.2022 - 01.2023
Kitchen Worker / Cashier
AMF Bowling Alley
04.2022 - 08.2022
Seasonal Team Member
Kohl’s
11.2021 - 01.2022
Crew Member
Pollo Tropical
07.2021 - 11.2022
Sports Management
Edinboro University
High School Diploma - undefined
University High School
Associate of Arts (A.A.) - Marketing
Seminole State College