Wendy Lema
New City
Summary
Dedicated lab technician who is skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
7
7
years of professional experience
Work History
Sales Associate (Part-time)
Spring Valley Wholesale Beverage
01.2019 - Current
- Provided product knowledge and recommendations to customers based on their needs
- Managed customer inquiries and resolved issues to ensure satisfaction
- Achieved and exceeded sales targets through proactive selling techniques
- Built and maintained relationships with customers to drive repeat business
QC Lab Technician
Intecos
04.2022 - 05.2024
- Performed routine testing and analysis of in-process products, finished goods and raw materials according to established quality control protocols
- Calibrated and maintained laboratory equipment to ensure accurate test results
- Identified and resolved quality issues to improve product quality and consistency
- Trained new employees on laboratory procedures and quality control protocols
- Collaborated with cross-functional teams to address quality issues and implement corrective actions
- Collaborated with production team to identify and resolve quality issues in a timely manner
- Analyzed customer complaints related to product quality issues and took corrective actions to prevent reoccurrence
- Collected and analyzed data to create data trend reports for the Research and Development team
Sales Associate
Dunkin' Donuts
02.2018 - 01.2022
- Managed customer orders and provided exceptional service in a fast-paced environment
- Operated cash register and handled transactions efficiently and accurately
- Demonstrated willingness to learn and adapt to new tasks and responsibilities as needed within the work environment
Education
Associate of Science - Biological And Physical Sciences
Rockland Community College
Suffern, NY05-2025
A.S - MARKETING
SUNY Rockland Community College
Suffern, NY01.2021
Skills
- Quality Control
- Data Analysis
- Attention to Detail
- Problem Solving
- Customer service
- Product knowledge
- Adaptability
- Teamwork and collaboration
- Problem-solving skills
Timeline
QC Lab Technician
Intecos
04.2022 - 05.2024
Sales Associate (Part-time)
Spring Valley Wholesale Beverage
01.2019 - Current
Sales Associate
Dunkin' Donuts
02.2018 - 01.2022
A.S - MARKETING
SUNY Rockland Community College
Associate of Science - Biological And Physical Sciences
Rockland Community College
Similar Profiles
Rolando HerreraRolando Herrera
Loader and Unloader at Garvey beverage wholesale co.Loader and Unloader at Garvey beverage wholesale co.
Haley MonetteHaley Monette
Certified Nursing Assistant at Spring Valley Valley VillasCertified Nursing Assistant at Spring Valley Valley Villas
Jordan CalocaJordan Caloca
Clean up Crew at Spring Valley Swap MeetClean up Crew at Spring Valley Swap Meet