JUSTIN YUSUF
Queens,USA
Summary
Results-driven retail operations professional with 4+ years of experience in inventory management, staff development, and customer service excellence. Proven track record managing high-volume store operations, optimizing stock flow, and maintaining operational efficiency. Skilled in POS systems, vendor coordination, loss prevention, and visual merchandising. Strong leadership abilities with experience training and supervising retail teams to deliver exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate (Part-Time)
Hollister Co.
Buffalo, NY
10.2024 - Current
- Operate proprietary POS system for transactions and inventory management. Execute visual merchandising standards to maintain brand consistency and drive sales. Provide customer service on sales floor while maintaining store presentation standards. Support stockroom operations including receiving, processing, and replenishment.
Campaign Assistant
Zohran Mamdani Mayoral Campaign
New York, NY
02.2025 - 09.2025
- Coordinated grassroots events that expanded campaign reach and voter registration. Maintained data systems for strategic reporting and decision-making. Fostered partnerships with local organizations to amplify messaging and strengthen community engagement.
Assistant Manager
Soccer Post
Brooklyn, NY
02.2023 - 05.2025
- Managed daily store operations including opening/closing procedures, cash handling, and financial reporting for high-volume specialty retail location. Supervised and trained 2 sales associates on customer service standards, product knowledge, and operational procedures. Maintained inventory of 300+ SKUs on sales floor plus additional back stock, conducting quarterly physical inventories and cycle counts to ensure accuracy and reduce shrink. Utilized Lightspeed POS system for transactions, inventory tracking, sales reporting, and order management. Coordinated vendor relationships with major brands including Adidas, managing deliveries, transfers, and product displays. Collaborated with Adidas visual merchandiser on store layouts and implemented merchandising updates for new product launches. Processed ship-from-store transfers between locations to fulfill customer orders and optimize inventory distribution. Managed seasonal promotional campaigns for local soccer events, strengthening community partnerships and increasing brand visibility. Maintained store security protocols and ensured compliance with loss prevention standards.
Sales Associate
Abercrombie & Fitch
SoHo, New York, NY
05.2024 - 10.2024
- Operated proprietary POS system for customer transactions and returns. Executed visual merchandising directives to maintain brand standards and enhance customer shopping experience. Provided product knowledge and styling recommendations to customers. Supported inventory management including stockroom organization and sales floor replenishment.
Education
B.A. - Political Science & History
University at Buffalo, SUNY
05-2025
Skills
- Retail Operations Management,
- Inventory Control & Management,
- POS Systems (Lightspeed, Proprietary Systems),
- Loss Prevention,
- Visual Merchandising,
- Staff Training & Development,
- Vendor Relations,
- Customer Service Excellence,
- Opening/Closing Procedures,
- Stock Management,
- Order Processing,
- Microsoft Office Suite
LEADERSHIP & COMMUNITY
- Prolocutor, Pi Lambda Phi Fraternity, University at Buffalo
- Led recruitment strategy, increasing new membership by 45%. Directed internal governance and strategic initiatives.
- Schomburg Center Junior Scholars Program
- Completed six-year enrichment program focused on civil rights and cultural history.
Timeline
Campaign Assistant
Zohran Mamdani Mayoral Campaign
02.2025 - 09.2025
Sales Associate (Part-Time)
Hollister Co.
10.2024 - Current
Sales Associate
Abercrombie & Fitch
05.2024 - 10.2024
Assistant Manager
Soccer Post
02.2023 - 05.2025
B.A. - Political Science & History
University at Buffalo, SUNY