Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Jordre

West Chester

Summary

Proven Retail Sales Associate with a great record of enhancing customer satisfaction at many establishments through exceptional customer service and organizational skills. Collaborated effectively with co-workers to meet sales goals, have strong communication, and many teamwork abilities. Demonstrated expertise in customer assistance and time management, contributing to a positive store environment.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Ross Dress for Less
Cincinnati
02.2024 - 02.2025
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Greeted customers upon entering the store and provided assistance.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Retail Sales Associate

Old Navy
Cincinnati
07.2023 - 01.2024
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Seasonal Worker

5 Below
West Chester
11.2022 - 01.2023
  • Organized merchandise displays on the sales floor.
  • Communicated effectively with other staff members about customer needs.
  • Assisted shoppers in locating desired items within the store.
  • Operated a cash register to process customer payments.
  • Provided excellent customer service at all times.

Retail Sales Associate

TJX
West Chester
05.2021 - 05.2022
  • Helped customers by answering questions and locating merchandise.
  • Addressed customer questions and concerns regarding products and services.
  • Worked in the fitting room most of my time at TJX, so was very good with helping customers.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with finding the right product for their needs.

Education

High School Diploma -

Lakota East High School
West Chester, Ohio
05-2023

Skills

  • Customer service
  • Organizational skills
  • Time management
  • Effective communication
  • Teamwork
  • Customer assistance

Timeline

Retail Sales Associate

Ross Dress for Less
02.2024 - 02.2025

Retail Sales Associate

Old Navy
07.2023 - 01.2024

Seasonal Worker

5 Below
11.2022 - 01.2023

Retail Sales Associate

TJX
05.2021 - 05.2022

High School Diploma -

Lakota East High School
Emma Jordre