Emma Kalchik
Boulder,CO
Summary
Conscientious Sales Associate with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Overview
2
2
years of professional experience
Work History
Apparel Associate
Dicks Sporting Goods
08.2020 - 07.2022
- Displayed and organized products in store to help customers locate products easily.
- Maintained loss prevention standards by monitoring and observing customers on sales floor.
- Selected, recommended and located merchandise based on customer needs and desires.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Operated cash register to complete cash, check and credit card transactions.
- Used POS system to process sales, returns and exchanges.
- Created impactful store displays and merchandising layouts to maximize sales.
- Cleaned, closed and secured store at end of shift.
- Encouraged customers to find accessories and other upsell items to complete ensembles.
- Pressed and folded items upon arrival in store to increase visual appeal.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
Education
High School Diploma -
Niles West High School
Skokie, Illinois05.2022
Skills
- Building Customer Relationships and Loyalty
- Product Selection
- Effective Working Relationships
- Cash Counting
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Security Standards
- Locating Merchandise
- Maintaining Clean Work Areas
- Ability to Lift 40 Pounds
- Available Nights, Weekends and Holidays
- Merchandising and Display
Languages
Spanish
Professional Working
Timeline
Apparel Associate
Dicks Sporting Goods
08.2020 - 07.2022
High School Diploma -
Niles West High School