Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Kargela

Hancock,MI

Summary

I take pride in being thoroughly experienced in customer service and ensuring good quality at all positions I have held. I see myself as a very personable person and do everything I can to guarantee good quality service. I am organized and dependable, and successful at managing multiple priorities with a positive attitude. I am always willing to take on more responsibility in an effort to meet any goals that may be set to achieve. Being a hard working and passionate job seeker I believe I can be a great asset to any team.

Overview

3
3
years of professional experience

Work History

Desk Attendant

Michigan Technological University
07.2023 - Current
  • Answered phones and assisted callers with inquiries.
  • Established relationships with guests to grow and retain client base.
  • Maintained cleanliness of entranceway, lobby and restrooms.
  • Greeted guests entering and exiting facility.

Cook

The Library Restaurant
12.2022 - 07.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Server

Big Boy Restaurants
06.2021 - 08.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Kitchen Assistant

Kid's Club
05.2020 - 08.2021

Education

Bachelor of Science - Kinesiology And Integrative Physiology

Michigan Technological University
Houghton, MI
04.2026

High School Diploma -

Calumet High School
Calumet, MI
05.2022

Skills

  • Credit and Cash Payments
  • Social Perceptiveness
  • POS Systems
  • Guest Services
  • Time Management
  • Problem-Solving Skills
  • Food Handling Standards
  • Hospitality Service
  • Personable Demeanor
  • Critical Thinking
  • Customer Service

Timeline

Desk Attendant

Michigan Technological University
07.2023 - Current

Cook

The Library Restaurant
12.2022 - 07.2023

Server

Big Boy Restaurants
06.2021 - 08.2021

Kitchen Assistant

Kid's Club
05.2020 - 08.2021

Bachelor of Science - Kinesiology And Integrative Physiology

Michigan Technological University

High School Diploma -

Calumet High School
Emma Kargela