Years of experience
Emma Keaton
Grindstone,PA
Summary
Driven and bilingual Individual with a proven track record in customer service and organizational abilities. At Walmart, enhanced customer satisfaction by efficiently resolving issues and mentoring new staff in high-paced environments. Demonstrates exceptional problem-solving skills and a commitment to excellence, ensuring smooth operations and positive customer experiences. Consistently forward-looking and ready for anything.
Overview
4
4
Work History
Cashier/Front End Associate
Walmart
09.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked with shift manager to solve problems and handle customer concerns.
- Worked the service desk answering calls and pleasantly taking care of customer issues.
- Worked self checkout, teaching customers how to use the machines, knowing how to fix minor issues with machines, and always keeping the work area clean.
Kitchen Team Member
Burger King
10.2020 - 06.2021
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Trained new staff on food preparation.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Ran register, packed food bags and made drinks
- cleaned all parts of the restaurant.
Education
Studio Arts
Westinghouse Arts Academy
Wilmerding, PA06.2021
Skills
- Customer Service
- Organizational abilities
- Problem-Solving
- Bilingual (Spanish)
- Time management skills
- Patience
Timeline
Cashier/Front End Associate
Walmart
09.2021 - Current
Kitchen Team Member
Burger King
10.2020 - 06.2021
Studio Arts
Westinghouse Arts Academy
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