FINN CHATMAN-ROYCE
West Chester,PA
Summary
Dedicated and detail-oriented with experience in customer service and sports officiating. Proven ability to manage customer inquiries and resolve issues effectively while maintaining a positive atmosphere. Strong communication skills through interactions with diverse populations and teamwork as a referee in various sports. Committed to excellent customer service and ensuring fair play, with a focus on fostering positive experiences in both customer-facing roles and athletic environments.
Overview
5
5
years of professional experience
Work History
Cashier/Front End Associate
Wegmans
03.2025 - Current
- Customer service skills
- Time Management
- Teambuilding
Food Delivery Driver
DoorDash
12.2023 - 10.2024
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Handled cash payments from customers for delivery orders.
Customer Service Associate
PNY Ice Rink
03.2021 - 10.2023
- Greeted customers and identified their needs.
- Provided information about products and services available.
- Handled various transactions promptly.
- Optimized skating performance through precise sharpening.
- Conducted routine sanitation tasks.
- Supported daily cafe operations as required.
Referee
USA Hockey Association
01.2021 - 03.2023
- Organized pre-match meetings with coaches and players to review rules.
- Called fouls, offsides and other infractions during matches.
- Stopped play for injuries or dangerous situations on the field.
- Kept accurate records of game results and statistics.
- Communicated effectively with coaches, players and officials during games.
- Attended periodic referee training sessions as required.
Education
High School Diploma -
Rustin High School
West Chester, PA06.2024
Skills
- Skills Service-oriented
- Safety Requirements
- Adaptability
- Decision-making skills
- Good sportsmanship abilities
- Problem Identification
- Strong mathematical skills
- Strong verbal communication
- Customer service
- Cash handling
- Time management
- Team collaboration
Timeline
Cashier/Front End Associate
Wegmans
03.2025 - Current
Food Delivery Driver
DoorDash
12.2023 - 10.2024
Customer Service Associate
PNY Ice Rink
03.2021 - 10.2023
Referee
USA Hockey Association
01.2021 - 03.2023
High School Diploma -
Rustin High School