Emma Kilburg
Lincoln Park
Summary
Experienced with educational support, assisting in development and implementation of classroom activities. Knowledge of effective classroom management techniques and instructional support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Paraprofessional
Lincoln Park Public Schools
10.2023 - Current
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Customer Service Representative
Dick's Sporting Goods
04.2022 - 05.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service
Taco Bell
09.2020 - 09.2022
- Answered client queries and complaints to provide strong customer service.
- Provided customer service, addressing concerns and resolving issues promptly.
- Resolved guest issues with professionalism, demonstrating excellent customer service skills.
Education
No Degree - Undecided
Henry Ford College
Dearborn, MIHigh School Diploma -
Southgate Anderson High School
Southgate, MI06-2022
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Calm and patient demeanor
- Special education
- Customer service
- Conflict resolution
Timeline
Paraprofessional
Lincoln Park Public Schools
10.2023 - Current
Customer Service Representative
Dick's Sporting Goods
04.2022 - 05.2023
Customer Service
Taco Bell
09.2020 - 09.2022
No Degree - Undecided
Henry Ford College
High School Diploma -
Southgate Anderson High School
Similar Profiles
Courtney MonacoCourtney Monaco
Paraprofessional at Lincoln Park Public SchoolsParaprofessional at Lincoln Park Public Schools
Elaina HillmanElaina Hillman
Permanent Building Substitute Teacher at Lincoln Park Public SchoolsPermanent Building Substitute Teacher at Lincoln Park Public Schools
Brooke McClureBrooke McClure
Paraprofessional at Lincoln Park Public SchoolsParaprofessional at Lincoln Park Public Schools
Brianna Santana-GomezBrianna Santana-Gomez
Cashier at Astoria Pastry ShopCashier at Astoria Pastry Shop
William MadiganWilliam Madigan
Customer Service Associate at Jewel OscoCustomer Service Associate at Jewel Osco