Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma King

Nicholasville,KY

Summary

Motivated CSR experienced in seasonal roles with superior talent for getting up to speed quickly. Offers flexible schedule to work peak seasonal hours. Delivers excellent customer service by practiced listening and speaking skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

4
4
years of professional experience

Work History

CSR

The Farmers Bank Of Jessamine County
12.2019 - 02.2024
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
  • Responded proactively and positively to rapid change.
  • Cross-trained and backed up other customer service managers.

Education

Associate of Science - Respiratory Therapy

Bluegrass Community And Technical College
Lexington, KY
05.2025

Associate of Science -

Bluegrass Community And Technical College
Lexington, KY
05.2023

No Degree - Undecided

University of Kentucky
Lexington, KY

GED -

West Jessamine High School
Nicholasville, KY
05.2020

Skills

  • Prioritization
  • Report Transcription
  • Filing
  • Customer Education
  • Calm Under Pressure
  • Quality Control
  • Team Development

Timeline

CSR

The Farmers Bank Of Jessamine County
12.2019 - 02.2024

Associate of Science - Respiratory Therapy

Bluegrass Community And Technical College

Associate of Science -

Bluegrass Community And Technical College

No Degree - Undecided

University of Kentucky

GED -

West Jessamine High School

Similar Profiles

CREATE PROFILE
Emma King