Emma King
Auburn,IN
Summary
Results-driven Account Specialist known for high productivity and efficient task completion. Possess key skills in client relationship management, financial reporting, and strategic account development. Excel in communication, problem-solving, and time management, ensuring success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Account Specialist
Fastenal
Angola, Indiana
05.2022 - Current
- Responded promptly to customer inquiries, resolving issues to ensure satisfaction.
- Managed multiple tasks while adapting to changing priorities and maintaining service quality.
- Identified operational inefficiencies and implemented process changes to enhance workflow.
Retail Sales Associate
Walmart
Kendallville, IN
12.2020 - 05.2022
- Greeted customers and assisted in locating requested items, enhancing customer satisfaction and fostering loyalty.
- Answered customer questions and located merchandise, ensuring a positive shopping experience.
- Resolved conflicts calmly using problem-solving and interpersonal skills, contributing to a harmonious store environment.
Custodial Worker
Jack Laurie Group
Fort Wayne, IN
08.2020 - 12.2021
- Wiped down surfaces with approved cleaning products, reducing risk of bacteria and virus spread.
- Vacuumed floors and dusted furniture, ensuring organized and professional environment.
- Managed storage of hazardous chemicals, ensuring compliance with safety guidelines and promoting workplace safety.
Customer Service
Cody's Pizza
Avilla, IN
09.2019 - 03.2020
- Answered multi-line phones, took orders, and resolved customer complaints while ensuring a professional front entrance experience.
- Served guests with enthusiasm and helpfulness, creating positive and memorable experiences.
- Maintained a clean and friendly work environment, receiving praise from both customers and staff.
Education
Bachelor Of Education - Educational Studies
Purdue University
05-2025
High School Diploma -
Central Noble Jr./Sr
Albion, IN05-2021
Skills
- Time management
- Conflict resolution
- Critical thinking
- Team collaboration
- Adaptability
- Emotional intelligence
- Empathy and patience
Timeline
Account Specialist
Fastenal
05.2022 - Current
Retail Sales Associate
Walmart
12.2020 - 05.2022
Custodial Worker
Jack Laurie Group
08.2020 - 12.2021
Customer Service
Cody's Pizza
09.2019 - 03.2020
Bachelor Of Education - Educational Studies
Purdue University
High School Diploma -
Central Noble Jr./Sr