Emma Koteff
Conway,SC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Carolina Ale House- LM Hospitality
Myrtle Beach, SC
03.2024 - Current
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server/Hostess/Expeditor
Traders Seafood Steak And Ale
Chesapeake Beach, MD
09.2020 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items. Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
Huntingtown High School
Huntingtown, MD06-2022
Bachelor of Arts -
Coastal Carolina University
Conway, SCSkills
- Guest Engagement
- Table Bussing
- Food Running
- Liquor, wine, and food service
- Professional Appearance
- Cash Handling
- Point of Sale (POS) system operations
- Dining customer service
Affiliations
- Alpha Xi Delta sorority, Iota Pi Chapter - Active member of my sorority, served as the Community Service Chair my freshman year, currently serving as Philanthropy Vice President
- Best Buddies International - Participated in club all four years of high school and served as Chapter President my senior year of high school.
- Varsity Cheerleading - Participated as a cheerleader during all four years of high school and cheered for 7 seasons on varsity. Served as one of the captains senior year.
- Huntingtown Youth Club - - Served my local community as a volunteer cheer coach for four years.
Timeline
Server
Carolina Ale House- LM Hospitality
03.2024 - Current
Server/Hostess/Expeditor
Traders Seafood Steak And Ale
09.2020 - 12.2023
High School Diploma -
Huntingtown High School
Bachelor of Arts -
Coastal Carolina University
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