Emma Kovacevic
Naples,FL
Summary
As a Croatian National, I believe that I could provide an excellent ouside perspective to any team I am part of. From young age, I have always had a strong work ethic, working at department stores, insurance agency, yearly advent taking place in Zagreb, and at the Red Jacket Beach Resort. I believe that the Red Jacket has taught me the most, as nobody has set the responsibilities, rather, as a team, we all pitch in to make sure the job gets done. whether it's a wedding anniversary, or just another beautiful day on South Shore Drive, no day is quite like the last. Often, I am a server or a host, but you will find me expoing, bartending, or assisting the Food and Beverage Manager in their daily tasks. I am hard working with true determination, and excited to be part of your team!
Overview
1
1
year of professional experience
Work History
Server
Red Jacket Beach Resort
South Yarmouth, MA
06.2024 - 11.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Assisted in training new hires.
- Monitored dining room for cleanliness and proper set-up at all times.
- Scheduled as a Bartender, host or expo
- Assisting F&B manager in creating the weekly schedule
- Working on events such as weddings, birthday parties, wakes and any business retreat that the RJ would host
- Closing shift and doing shift reports for each server
Insurance Assistant
Allianz Insurance
Zagreb, Croatia
11.2023 - 05.2024
- Reviewing and processing insurance claims.
- Creating and processing invoices.
- Collaborated closely with team members to achieve project objectives and meet deadlines
- Sorting and uploading documents through the OPUS program
Bartender at Christmas Market
Rakijarnica Bar
Zagreb, Croatia
11.2023 - 01.2024
- Working on a seasonal Christmas market in Croatia.
- Performed opening and closing duties including restocking supplies
- Managed the cash drawer at the end of each shift.
- Creating drinks for customers based on their preferences.
- Cleaning the working area and preparing for the next shift
Server/Bartender
Red Jacket Beach Resort
South Yarmouth, MA
06.2023 - 09.2023
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took reservations and to-go orders to streamline process for both customer and restaurant
Education
MBA - Management
University of Slavonski Brod
Croatia04-2024
BBA - Managmenet
University of Slavonski Brod
Croatia05-2021
High School Diploma -
Economics School Braca Radic
Croatia06-2018
Skills
- Insurance software
- Documentation skills
- Teamwork
- Microsoft office
- Self motivation
- Multitasking Abilities
- Excellent communication
Languages
Croatian
Native/ Bilingual
German
Limited
English
Full Professional
Timeline
Server
Red Jacket Beach Resort
06.2024 - 11.2024
Insurance Assistant
Allianz Insurance
11.2023 - 05.2024
Bartender at Christmas Market
Rakijarnica Bar
11.2023 - 01.2024
Server/Bartender
Red Jacket Beach Resort
06.2023 - 09.2023
MBA - Management
University of Slavonski Brod
BBA - Managmenet
University of Slavonski Brod
High School Diploma -
Economics School Braca Radic
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