Emma Kuechle

• Drafted documents for client compliance plans, proposals, and bids.
• Filed client services reports based on numerous criteria.
• Corresponded with field teams and administrators to ensure timely delivery of documents.
• Developed and maintained filing systems, enhancing document retrieval and organization efficiency.
• Served as a liaison between departments to facilitate seamless project execution and cross-functional collaboration.
• Updated site information and contacts to ensure proper communication channels with clients.
• Acted as support staff to complete miscellaneous administrative projects including task tracking, scheduling, and organization.

• Participated in training new team members on operational procedures and safety protocols.
• Monitored inventory levels of supplies and materials, reporting discrepancies to management promptly.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Communicated in person, through text, and through email with couples throughout the wedding planning process.
• Upsold amenities and drafting contracts for various services.
• Designed wedding table-scapes and decorating them to the couples specifications on the wedding day.
• Toured couples throughout the property, highlighting important features and amenities.
• Completed administrative work using Excel, HoneyBook, and Gmail.
• Cared for multiple horses and applying pest deterrents to ensure their comfort.

• Restocked and faced retail shelves.
• Tracked inventory and communicated with the purchasing department to reorder low supplies.
• Prepped fruit for infused water for clientele.
• Communicated with customers in person and over the phone.
• Operated and balanced a P.O.S. system.
• Dusted, sanitized, and other light cleaning tasks of the lobby area.
• Scanned patient documents into their online portal.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

During this internship with the Olmsted Center for Landscape Preservation, I was tasked with researching best practices for turf in national cemeteries and with drafting graphic storyboards for educational material to be distributed throughout the NPS. Click here for the Graphic Storyboard final project.

• Researched the intersection of monuments and turf focusing on historic preservation.
• Proofread documents in order to finalize for publishing.
• Collaborated with team members and outside sources to gain information on best practices for turf management and monument preservation.