Emma Lading
Appleton,US
Summary
Dedicated and results-driven professional consistently meeting daily goals and contributing to the success of others. Focus on maximizing customer satisfaction and driving sales through exceptional service, accurate financial transactions, and effective store inventory management. Strong commitment to promoting a positive work environment and thriving in a team-oriented setting. Well-organized and dependable nature ensures commitment to team success, efficient business operations, and overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Associate
Sierra
10.2023 - Current
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
Sales Associate
Old Navy
07.2021 - 01.2023
- December 2021 Brand Associate of the Month
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Consistently met or exceeded upselling, donation, and credit card sign-up targets by leveraging excellent communication and interpersonal strengths
- Customers received merchandise recommendations based on their needs and preferences
Cashier
Stuc's Pizza
03.2020 - 12.2020
- Kept well-stocked cashier lanes and store shelves to promote strong sales
- Help customers by guiding them and answering their questions
- Am in charge of taking orders from customers
- Counted the cash in the register drawer at the start and end of each shift
Education
Bachelor of Science - Economics and Finance
University of Wisconsin-La Crosse
La Crosse, WI05-2026
High School -
Appleton West High School
Appleton, WI05-2022
Skills
- Proficient in Excel
- Customer service
- Cleaning and sanitizing
- Sales
- Credit card authorizations
- Staff training
- Outgoing and enthusiastic
- Cash management
- Product knowledge
- Computer proficiency
- Mathematical strengths
- Multi-tasking ability
Timeline
Sales Associate
Sierra
10.2023 - Current
Sales Associate
Old Navy
07.2021 - 01.2023
Cashier
Stuc's Pizza
03.2020 - 12.2020
Bachelor of Science - Economics and Finance
University of Wisconsin-La Crosse
High School -
Appleton West High School
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