Emma Laughery
Gadsden,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Runner /Assistant Photographer
Royal Gorge Route Railroad
Cañon City, CO
03.2019 - 11.2024
- Greeted and welcomed customers as they arrived at the restaurant.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Resolved customer complaints quickly and efficiently while adhering to company policies.
- Assisted in training new staff members on restaurant operations and procedures.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Dietary Aide /Line Cook
Canon Lodge Care Center
Cañon City, CO
08.2023 - 04.2024
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Cleaned and sanitized kitchen equipment and surfaces.
- Ensured that all food was prepared according to established health standards.
Cashier /Customer Service Representative
True Value Hardware / Uhaul
Cañon City, CO
11.2020 - 07.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
High School Diploma -
Canon City High School
Canon City, CO05-2022
Skills
- Teamwork and Collaboration
- Heavy Lifting
- Customer Service
- Cleaning and sanitizing
- Strong Work Ethic
- Training and mentoring
Certification
- CPR certification
- Propane Certified
Languages
Spanish
Limited
Affiliations
- Active in the fitness community.
- Active in religion.
- Hard working.
- Family oriented.
Accomplishments
- "Whatever it takes and more" runner up.
- Received "Top 100" for Uhaul customer service in the nation.
References
References available upon request.
Timeline
Dietary Aide /Line Cook
Canon Lodge Care Center
08.2023 - 04.2024
Cashier /Customer Service Representative
True Value Hardware / Uhaul
11.2020 - 07.2023
Food Runner /Assistant Photographer
Royal Gorge Route Railroad
03.2019 - 11.2024
High School Diploma -
Canon City High School
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