Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma-Lee Zimmerman

Kalamazoo,MI

Summary

Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Being a responsible and reliable employee is important for the best interest of the company. Excels in teamwork and adapting to fast-paced environments. Detail-oriented individual with exceptional communication and project management skills.

Overview

3
3
years of professional experience

Work History

Cashier

Dry Goods USA
03.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.

Cashier

Cottins Hardware
05.2021 - 07.2023
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Sturgis High School
Sturgis, MI
05.2023

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Organizational abilities
  • Written and verbal communication
  • Basic Math Competence
  • Adaptability and Flexibility
  • Training and mentoring
  • Attention to Detail
  • Reliable and Responsible

Timeline

Cashier

Dry Goods USA
03.2024 - Current

Cashier

Cottins Hardware
05.2021 - 07.2023

High School Diploma -

Sturgis High School

Similar Profiles

CREATE PROFILE
Emma-Lee Zimmerman