Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Liles

Westminster,MD

Summary

Proven professional with a track record of enhancing the childcare and customer service standards at Westminster Family Fitness Center. Excelled in creating safe, engaging environments and fostering positive relationships. Proficient in Microsoft Excel and Adobe services demonstrating a blend of technical and interpersonal abilities to achieve results.


During my four years of being a student at West Virginia University I have worked and completed multiple advertising projects and campaigns, while working with real world clients and companies.

Overview

6
6
years of professional experience

Work History

Daycare Worker

Westminster Family Fitness Center
10.2018 - Current
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Encouraged good behaviors using positive reinforcement methods.

Front Desk Receptionist

Westminster Family Fitness Center
10.2018 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.

Education

Bachelor of Arts - Advertising And PR

West Virginia University
Morgantown, WV
05.2024

Skills

  • Cleaning and sanitizing
  • Health and Safety Regulations
  • Problem-solving abilities
  • Customer Service
  • Money handling abilities
  • Microsoft Excel
  • Photoshop knowledge
  • CPR Certified
  • Hootsuite Certified

Timeline

Daycare Worker

Westminster Family Fitness Center
10.2018 - Current

Front Desk Receptionist

Westminster Family Fitness Center
10.2018 - Current

Bachelor of Arts - Advertising And PR

West Virginia University
Emma Liles