Emma Lucid
Fort Lauderdale,FL
Summary
Approachable and customer-focused with background as Front of House Team Member. Brings relevant experience in greeting, seating, assisting customers, and maintaining cleanliness of front-of-house area. Strengths include effective communication skills, ability to work under pressure, and strong knowledge of food service hygiene rules. Previous roles have demonstrated significant improvements in overall customer satisfaction by providing exceptional service.
Overview
6
6
years of professional experience
Work History
Front of House Team Member
Filoncino Bakery Cafe
Red Bank, NJ
06.2024 - 08.2025
- Provided exceptional customer service in a fast-paced bakery café environment.
- Delivered friendly customer service, took orders, maintained cleanliness, handled transactions, and contributed to positive dining experience in fast-paced environment.
- Assisted customers with menu selections and special dietary requests.
- Managed cash register operations and processed customer transactions accurately.
Canine Coach
Dogtopia
Tinton Falls, NJ
06.2023 - 09.2023
- Coordinated play sessions for dogs in daycare, enhancing socialization and engagement among participants.
- Supervised playgroups, ensuring safety and promoting positive behavior among dogs.
Hostess
Salt Creek Grille
Rumson, NJ
07.2021 - 05.2023
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Welcomed guests and coordinated seating to enhance guest experience while managing to-go orders.
- Communicated guest needs and preferences to servers to ensure prompt and satisfactory service.
Counselor
Red Bank Summer Camp
Red Bank, NJ
07.2022 - 08.2022
- Supervised group of children ages 6-12 during various activities at Count Basie Park, ensuring a safe and engaging environment.
- Facilitated conflict resolution and supported campers with personal issues during camp activities, fostering a positive and inclusive atmosphere.
Jr. Counselor
Seashore Day Camp
Long Branch, NJ
06.2021 - 08.2021
- Coordinated daily activities for group of 8-year-old girls, fostering engagement and teamwork.
- Organized daily activities and schedules for campers at summer programs.
- Assisted in developing engaging educational and recreational programs for children.
C.I.T
Seashore Day Camp
Long Branch, NJ
06.2019 - 08.2020
- Assisted Counselor in organizing and leading engaging activities for 7-year-old girls, fostering their social skills and teamwork.
- Executed daily responsibilities with precision, contributing to smooth operational flow.
Education
Bachelor's Degree - Psychology
University of California Davis
Davis, CA06-2027
High School Diploma -
Red Bank Regional
Little Silver, NJ06-2023
Skills
- Customer service
- Time management
- Organizational skills
- Activity planning
- Leadership and teamwork
- Team collaboration
- Conflict resolution
Awards
- High School Honor Roll
- High School National Italian Honors Society
Timeline
Front of House Team Member
Filoncino Bakery Cafe
06.2024 - 08.2025
Canine Coach
Dogtopia
06.2023 - 09.2023
Counselor
Red Bank Summer Camp
07.2022 - 08.2022
Hostess
Salt Creek Grille
07.2021 - 05.2023
Jr. Counselor
Seashore Day Camp
06.2021 - 08.2021
C.I.T
Seashore Day Camp
06.2019 - 08.2020
Bachelor's Degree - Psychology
University of California Davis
High School Diploma -
Red Bank Regional