Emma Lundy
Beaverton,OR
Summary
Driven and resourceful professional with experience at Tualatin Hills Parks And Recreation District, excelling in customer service and data entry. Demonstrated ability to enhance customer satisfaction and streamline clerical processes. Proven track record in fostering team communication and employing strong problem-solving skills to improve operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Office Assistant
Tualatin Hills Parks And Recreation District
2023.06 - 2023.09
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in person to provide information.
- Managed daily data entry and kept clerical information on platforms such as Excel.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Lifeguard and Swim Instructor
Tualatin Hills Parks And Recreation District
2021.08 - 2023.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Taught swim lessons for kids ages 2-14.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Trained new lifeguards on safety procedures and protocol.
Education
High School Diploma -
Southridge High School
Beaverton, OR06.2023
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Organizing and Categorizing
- Resourceful
- Professional and mature
- Strong Problem Solver
- Front Office Management
Certification
- First Aid/CPR Certified
Timeline
Office Assistant
Tualatin Hills Parks And Recreation District
2023.06 - 2023.09
Lifeguard and Swim Instructor
Tualatin Hills Parks And Recreation District
2021.08 - 2023.08
High School Diploma -
Southridge High School
- First Aid/CPR Certified
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