Nicolas Amii
Eugene,OR
Summary
Dynamic professional with experience at Tualatin Hills Parks and Recreation District, excelling in dispute mediation and customer service. Proven ability to empower students and enhance their social skills through engaging activities. Skilled in inventory control and effective communication, fostering teamwork to achieve program goals and elevate participant experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
AFTER-SCHOOL COUNSELOR
Tualatin Hills Parks And Recreation District
Beaverton, OR
09.2022 - 06.2023
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Helped students develop organizational, time management and study skills.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Empowered students through counseling and skill-building exercises.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Identified issues that hindered student academic achievement.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
- Led new staff in guidance activities in classrooms and small group settings.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
- Monitored children's activities to verify safety and wellbeing.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Provided support and guidance to children in conflict resolution.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Encouraged children's emotional and social development.
- Implemented daily routines and activities to stimulate and engage children.
SUMMER CAMP COUNSELOR
Tualatin Hills Parks And Recreation District
Beaverton, OR
06.2022 - 09.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Organized and guided group activities by leading, coaching and participating with campers.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Counseled individuals on self-discipline and personal accountability.
- Cared for personal and health needs of disabled campers.
- Walked alongside troubled or homesick campers during day hikes and expeditions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Resolved conflicts that arose between campers by consulting with the individuals about why these actions were wrong, and what they can do in the future to avoid repeating these altercations.
SALES ASSOCIATE
Old Navy, Gap
08.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Developed, marketed and sold full range of products and support services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
High School Diploma -
Mountainside High School
Beaverton, OR06.2023
Some College (No Degree) - Human Physiology w/Chemistry Minor
University of Oregon
Eugene, ORSkills
- Inventory Control Procedures
- Dispute mediation
- Cash Handling
- Time Management
- Store Opening and Closing
- Verbal and Written Communication
- Stocking and Receiving
- Educational Sales
- Customer Service
- Teamwork and collaboration
- Suggestive selling
- Returns and refunds
- Upselling products and services
- Speaking Clearly
- Corrective Actions
- Personal Shopping
- Persuasive Selling
- Effective Selling Techniques
- Item Fittings
- Cash Register Operations
- Snack Preparation
- Instructional Techniques
- Accident Reporting
Affiliations
- MAPS (Minority Association for Pre-med Students)
- HOSA (Health Occupations Students of America)
- Member of Delta Tau Delta Fraternity
Languages
English
Full Professional
Certification
- CPR Certified
- AED Certified
- Drivers License
References
References available upon request.
Timeline
AFTER-SCHOOL COUNSELOR
Tualatin Hills Parks And Recreation District
09.2022 - 06.2023
SUMMER CAMP COUNSELOR
Tualatin Hills Parks And Recreation District
06.2022 - 09.2022
SALES ASSOCIATE
Old Navy, Gap
08.2021 - 04.2022
High School Diploma -
Mountainside High School
Some College (No Degree) - Human Physiology w/Chemistry Minor
University of Oregon
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