Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emma Madigan

Beaumont,Tx

Summary

Passionate and motivated Clerical Associate with 4 years of customer service experience. Organized and independent with a keen sense to detail. Flexible in different skills and a great team player. High-energy, career-oriented individual seeking a full-time position, utilizing skills with a reputable organization with opportunities to grow.

Overview

2
2
years of professional experience

Work History

Receptionist, Express/Main Shop Service Advisor

Bolton CJDR
04.2023 - Current
  • Provided customer service for inbound/outbound calls
  • Schedule appointments for customer convenience
  • Greet customers, record their concerns, inspect their vehicle to evaluate how best to resolve the issue at hand
  • Connect code reader to vehicles to verify any obvious problems, put tickets together for the technician to further evaluate or repair
  • Update customers if the technician happens upon more serious repairs that may take more time than expected
  • Navigate the Tekion software to input information and finalize tickets for customer pickup/filing.

Express Lane Service Advisor

Mike Smith CJDR
11.2022 - 03.2023
  • Provided customer service for inbound/outbound calls
  • Schedule appointments for customer convenience
  • Greet customers, record their concerns, inspect their vehicle to evaluate how best to resolve the issue at hand
  • Connect code reader to vehicles to verify any obvious problems, put tickets together for the technician to further evaluate or repair
  • Update customers if the technician happens upon more serious repairs that may take more time than expected
  • Navigate the Tekion software to input information and finalize tickets for customer pickup/filing.

Caregiver

Hootie’s Clubhouse Pre-School And Daycare
05.2022 - 11.2022
  • Supervise and educate children
  • Clean and sanitize the nursery per state mandates
  • Provide detailed updates to parents each day of each individual child’s learning and behavior.

Education

Diploma -

Hardin-Jefferson High School
05.2022

Skills

  • Secretarial
  • Typing
  • Sales
  • Microsoft Word
  • Communications
  • Punctual
  • Organized
  • Multitasking
  • Attention to detail
  • Customer Service
  • Credit Cards
  • Cash Register

References

  • Sharon Albers, (409)658-1468
  • Katie Wallis, (409)651-5279
  • Gwendolyn Kibodeaux, (409)651-6762

Timeline

Receptionist, Express/Main Shop Service Advisor

Bolton CJDR
04.2023 - Current

Express Lane Service Advisor

Mike Smith CJDR
11.2022 - 03.2023

Caregiver

Hootie’s Clubhouse Pre-School And Daycare
05.2022 - 11.2022

Diploma -

Hardin-Jefferson High School

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Emma Madigan