Emma Mallonee

• Prepared high-quality beverages according to standardized recipes and customer preferences.
• Maintained cleanliness and organization of workstations and equipment throughout shifts.
• Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
• Operated espresso machines, grinders, and other equipment following safety protocols.
• Prepared and served high-quality coffee beverages to meet customer preferences.
• Processed customer transactions efficiently using point-of-sale systems.
• Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.

There was a change in management and several team members, including myself, were let go unexpectedly. While it was disappointing, I’m proud of the work I did there and the experience I gained. I’m excited to bring that experience to a new role where I can continue to grow.

• Monitored swimming areas for safety, ensuring compliance with regulations and protocols.
• Assisted in enforcing pool rules to maintain a safe environment for all patrons.
• Responded promptly to emergencies, applying first aid and CPR techniques as needed.
• Conducted regular safety checks on equipment and facilities to ensure operational readiness.
• Educated patrons on water safety practices through interactive demonstrations and briefings.
• Collaborated with team members during drills to enhance emergency response efficiency.

It was a seasonal position during the summer, and my responsibilities ended at the close of the pool season. It was a great experience, and I enjoyed the responsibility that came with the role.