Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessDevelopmentManager
Emma Martin

Emma Martin

Hammond,LA

Summary

Dynamic and customer-focused professional with a proven track record at Aramark, adept in time management and exceptional customer service. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Demonstrated leadership in team settings, significantly improving team efficiency and service quality without compromising attention to detail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Aramark
12.2022 - 12.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Assistant Swim Coach

Barbara Agar
05.2022 - 07.2024
  • Adapted teaching strategies to match developmental age and abilities of students.
  • Promoted a safe environment for students to engage and participate with one another.
  • Collaborated with head coach to create and execute practice plans for various skill levels, resulting in improving the students confidence in their swimming.

Server/Busser/Hostess

Southside Cafe
08.2019 - 01.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Greeted customers appropriately and seated them in a timely manner.

Education

Elementary Education - Grades 1-5

Southeastern Louisiana University
Hammond, LA

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Exceptional customer service
  • Team leadership

Certification

Teaching English as a Second Language

Languages

Spanish
Professional Working

Timeline

Barista

Aramark
12.2022 - 12.2024

Assistant Swim Coach

Barbara Agar
05.2022 - 07.2024

Server/Busser/Hostess

Southside Cafe
08.2019 - 01.2024

Elementary Education - Grades 1-5

Southeastern Louisiana University

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Emma Martin