Summary
Overview
Work History
Education
Skills
Timeline
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Emma Mason

San Francisco,CA

Summary

Detail-oriented and personable QC Associate with 4+ years cGMP experience looking to continue to expand skills in the biotechnology industry. A team-player with strong independence and the ability to learn skills quickly.

Overview

7
7
years of professional experience

Work History

Quality Control Associate, Analytical / Bioassay

Sangamo Therapeutics
10.2023 - Current
  • Performed a vast array of analytical assays including relative potency, ddPCR, ELISA, osmolality, pH and HPLC (High Performance Liquid Chromatography)
  • Maintained multiple lines of mammalian cells including thawing and expanding
  • Revised and edited SOPs
  • Observed and audited coworkers in order to maintain a high level of aseptic technique and GxP standards
  • Received, managed and transferred samples to various locations
  • Performed daily checks and verification of equipment

Quality Control Associate, Microbiology

Genentech
06.2019 - 05.2023
  • Performed a variety of assays on a vast array of samples, including in-process and final product
  • Trained several junior analysts on multiple microbiological assays (e.g. Non Host/Phage testing, Starved Lawn preparation, Media Fill Inspection)
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training
  • Identified, initiated and followed up on sample discrepancies
  • Participated in investigations, and integrated corrective actions from all group findings
  • Ensured corrections and revisions were initiated and completed for all GMP documents
  • Accomplished background in cGMP compliance requirements and regulations
  • Initiated and oversaw lab renovations and completed projects by coordinating with management and contractors
  • Regularly collaborated with other departments and customers to ensure quality product was delivered
  • Exhibited detail-oriented documentation skills to ensure uninterrupted operations
  • Maintained a state of inspection readiness in all lab spaces and followed Standard Operating Procedures closely and proficiently, especially for biosafety & chemical hygiene

Sales Specialist

REI
06.2017 - 04.2022
  • Worked as a cashier to enhance inter-personal skills and quick thinking
  • Learned about many recreational sports such as biking, skiing and snowboarding
  • Developed an aptitude to efficiently recommend and sell suitable equipment to customers in order to increase satisfaction and minimize return rate
  • Day-to-day functions include actively helping customers, in-person and over the phone, as well as picking out potential threats of theft
  • Trained new hires on registers, selling memberships and all procedures
  • Secured one of the top 3 non-member to member conversion rates in a store of 100+ employees

Case Manager

Genentech
10.2018 - 06.2019
  • Provided case management services for both patient and healthcare providers, including, but not limited to: copay assistance referrals, benefits investigations, account maintenance & updates for multi-office healthcare providers, compliance education, benefits education, and educational resources for team members
  • Actively led daily morning meetings and relayed information to peers from leadership; tracking data for team information and taking attendance
  • Expanded skill set as far as managing calls, assuaging concerned patients, leading meetings and enhancing clear communication
  • Gained experience in insurance reimbursement by calling payers to obtain benefits on behalf of patients

Education

Bachelor of Arts - Biology

University of Redlands
Redlands, CA

Skills

  • Assays: Cell Culture, Relative Potency, Osmolality, ELISA, ddPCR, HPLC, Vi-Cell Blu testing, Bioburden Membrane Filtration, Endotoxin Testing, pH, Conductivity, Total Organic Carbon, Growth Promotion, Biological Indicators, Bacterial and Fungal Stock Culture, Gram Stain
  • cGMP
  • Environmental Monitoring
  • Pipetting: Serological and Electronic
  • Quality Control/ Improvement
  • Software: LIMS Labware, Veeva Vault, Condor/First Doc, Trackwise QMS, Microsoft Office, Google Suite
  • Time Management
  • Aseptic Technique
  • Staff Training

Timeline

Quality Control Associate, Analytical / Bioassay

Sangamo Therapeutics
10.2023 - Current

Quality Control Associate, Microbiology

Genentech
06.2019 - 05.2023

Case Manager

Genentech
10.2018 - 06.2019

Sales Specialist

REI
06.2017 - 04.2022

Bachelor of Arts - Biology

University of Redlands

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Emma Mason