Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Emma McDonald

University of Louisville Delphi Center
Louisville,KY
1
Language
3
years of professional experience

Dedicated Referee skilled in overseeing adult volleyball leagues, ensuring fair play and adherence to rules. Provided attentive care as a Babysitter, effectively managing children's activities and routines. Contributed as a reliable team member in various food service roles, delivering excellent customer service and maintaining a positive environment.

Work History

Snow Cone Maker

2 Months
Boudreaux's Sno-Ball's | 06.2026 - Current
  • Operated snow cone machines efficiently to produce high-quality products for customers.
  • Maintained cleanliness and organization of work area to ensure compliance with health standards.
  • Prepared various flavored syrups and toppings to enhance product offerings and customer satisfaction.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Collaborated with team members to streamline production processes and improve workflow efficiency.
  • Collaborated with team members to maintain a positive work atmosphere, fostering strong communication and teamwork skills.

Student Assistant

10 Months
University of Louisville Delphi Center | 10.2025 - Current
  • Assisted faculty with course material preparation and administrative tasks.
  • Provided technical support for online learning platforms, troubleshooting issues to maintain user accessibility.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.

Restaurant Hostess

5 Months
LouLou Food and Drink | 03.2025 - 08.2025
  • Managed reservation system, coordinating seating arrangements to maximize efficiency during peak hours.
  • Handled guest inquiries and complaints, providing prompt resolutions to enhance customer satisfaction.
  • Maintained cleanliness and organization of front-of-house areas, contributing to a welcoming environment.
  • Monitored dining flow and adjusted seating plans as needed to ensure timely service for all guests.

Chick-fil-A Team Member

5 Months
Chick-fil-A | 12.2023 - 05.2024
  • Delivered exceptional customer service in fast-paced environment
  • Operated cash register to process customer transactions efficiently, processed transactions accurately
  • Collaborated with team members to maintain efficient workflow
  • Maintained cleanliness and organization of dining area and kitchen
  • Adapted quickly to new tasks and changing priorities
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Pool Concessions Worker

1 Month
Polo Fields Country Club | 07.2023 - 08.2023
  • Operated point-of-sale systems efficiently during high-volume service periods.
  • Maintained cleanliness and organization of concession stands to ensure compliance with health regulations.
  • Assisted in inventory management by restocking supplies and monitoring product levels.
  • Adhered to safety protocols while preparing food and beverages for guests.
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.

Referee

4 Months
King Louie's Sports Complex | 04.2023 - 08.2023
  • Maintained accurate records of game statistics and incidents for reporting purposes.
  • Enforced game rules and regulations to ensure fair play and sportsmanship.
  • Adapted quickly to changing game dynamics while maintaining focus on officiating standards.
  • Kept track of time and scores during games
  • Demonstrated knowledge of sport-specific rules by accurately interpreting situations that arose during matches.

Education

High School Diploma

Portland Christian School | Louisville | 05-2025
  • Honor Roll All 4 years of highschool
  • Awarded President's Award for Educational Excellence all 4 years of highschool
  • Maintained 3.5+ GPA all 4 years of highschool
  • Awarded KHSAA "Academic All State" all 4 years of highschool
  • Completed Dual Credit course in Spanish
  • Completed Dual Credit Course in English
  • National Honor's Society Member junior and senior year of highschool
  • summa cum laude graduate

Skills

Sanitation and cleanliness
Cash handling proficiency
Order processing accuracy
Food safety standards
Point-of-sale operation
Teamwork
Food preparation
Dependable and responsible
Organization and planning
Computer skills
Order management systems
Friendly
positive attitude

Languages

Spanish
Limited Working

Timeline

Snow Cone Maker

Boudreaux's Sno-Ball's
06.2026 - CurrentRead More

Student Assistant

University of Louisville Delphi Center
10.2025 - CurrentRead More

Restaurant Hostess

LouLou Food and Drink
03.2025 - 08.2025Read More

Chick-fil-A Team Member

Chick-fil-A
12.2023 - 05.2024Read More

Pool Concessions Worker

Polo Fields Country Club
07.2023 - 08.2023Read More

Referee

King Louie's Sports Complex
04.2023 - 08.2023Read More

Portland Christian School

High School Diploma
Read More
Emma McDonald