Emma McPheron
Brownsburg,IN
Summary
Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up new and necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in internships roles.
Overview
3
3
years of professional experience
Work History
Team Member
UE Admissions Office
Evansville
08.2024 - 05.2025
- Managed student affairs with coworkers demonstrating communication skills
- Managed mail being sent to incoming students and stayed on task demonstrating hard working and determination skills
Crew Member
Firehouse Subs
Brownsburg, IN
05.2024 - 08.2024
- Cleaned lobby, managed cash register, and created orders while demonstrating time management and organizational skills
- Managed customers and rush hours demonstrating communication skills
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Prepared food items following health and safety standards, maintaining quality and cleanliness throughout the process.
- Assisted team members during peak hours, fostering collaboration to meet customer demands swiftly.
- Maintained inventory levels by restocking supplies promptly, minimizing interruptions to service flow.
- Resolved customer complaints effectively, demonstrating problem-solving skills and commitment to service excellence.
Crew Member
McDonald's
Brownsburg, IN
04.2022 - 08.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Implemented suggestions for improving workflow efficiency, contributing to smoother daily operations.
- Worked front counter, drive-thru and other areas.
Education
Creative Writing
University of Evansville
Evansville, IN05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Flexible schedule
- Complaint resolution
ACTIVITIES
Orchestra Brownsburg High School 1st Chair Aug 2019 – May 2024 Orchestra Brownsburg High School 1st Chair Aug 2019 – May 2024 Archery Club Oct 2024 – Present Attended archery club with friends demonstrating dedication and compatibility with others Archery Club Oct 2024 – Present Attended archery club with friends demonstrating dedication and compatibility with others
HONORS/RECOGNITION
21st Century Scholarship recipient, Orchestra Scholarship recipient
Timeline
Team Member
UE Admissions Office
08.2024 - 05.2025
Crew Member
Firehouse Subs
05.2024 - 08.2024
Crew Member
McDonald's
04.2022 - 08.2022
Creative Writing
University of Evansville