Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Great at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hostess
Luminarias Restaurant
07.2023 - Current
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Shift Lead
Pressed Juicery
06.2022 - 06.2023
Completed opening and closing duties to facilitate business operations.
Resolved customer complaints and reported issues to senior management.
Delegated tasks to employees and monitored activities and task completion.
Counted and placed inventory orders, resolved discrepancies and completed paperwork to keep system accurate and current.
Answered incoming telephone calls and placed maintenance and service calls as needed.
Baker
Crumbl Cookies
02.2022 - 05.2022
Measured, mixed and prepped raw materials according to company specifications and recipes.
Designed appealing product displays to maintain unique presentation.
Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Filing Clerk
Specialty Restaurants Corporation
05.2019 - 01.2020
Retrieved requested files and delivered to appropriate personnel.
Organized and streamlined file room operations for three different departments which led to smoother workflows.
Scanned and filed forms, reports, correspondence and receipts.
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone