Summary
Overview
Work History
Education
Skills
References
creative writing
faith
Timeline
Generic

Emma Melton

Maple Plain,MN

Summary

English Creating Writing major. Extensive experience with various retail customers while working towards solving multiple problems to increase customer experience and satisfaction promptly. Problem-solving and team-building skills, which have completed complex tasks efficiently. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused on leveraging writing talents to bring audience members strategically to emotional places and build brand loyalty. Creative, persuasive, and articulate with a remarkable work ethic and analytical approach.

Overview

5
5
years of professional experience

Work History

Part-time Omni Specialist

Anthropologie
12.2021 - Current
  • Assist customers effectively and efficiently to resolve issues and widen customer satisfaction.
  • Works as a team to complete various tasks to improve store organization and presentation.
  • Professional experience in product placement and continual remerchandising of changing styles and themes.
  • Oversaw the completion of upwards of 250 customer orders per day in a timely and detailed manner.
  • Enhanced team productivity by streamlining processes and implementing time-saving strategies.

Barista, Team Leader

Caribou Coffee
06.2019 - 11.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Administrative Assistant

Redeemer Lutheran Church
11.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Transcribed and organized information to assist in preparing speeches and presentations.

Education

BS in English and Writing: Creative Writing -

Liberty University
Lynchburg, VA
05.2023

Skills

  • Organization and Time Management
  • Interpersonal Communication
  • Multitasking Abilities
  • Problem-Solving
  • Customer Relations
  • Inventory Control
  • Work Flow Planning
  • Team Building
  • Creativity and Innovation
  • Bible Study
  • Attention to Detail
  • Administrative Support
  • Strong Work Ethic
  • Guests Services
  • Email and Phone Etiquette
  • Sorting and Organizing

References

References available upon request.

creative writing

My creative writing is one of the most important things in my life. Getting lost in fictional worlds or laying my heart on the table with my poetry is a blessing from God.

faith

Jeremiah 29:11 . "For I know the plans I have for you," declares the LORD, "plans to prosper you and not to harm you, plans to give you hope and a future."

Timeline

Administrative Assistant

Redeemer Lutheran Church
11.2023 - Current

Part-time Omni Specialist

Anthropologie
12.2021 - Current

Barista, Team Leader

Caribou Coffee
06.2019 - 11.2021

BS in English and Writing: Creative Writing -

Liberty University

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