Summary
Overview
Work History
Education
Skills
Timeline
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Emma Mendoza

Mesa,AZ

Summary

Highly motivated and compassionate bilingual phlebotomist seeking the opportunity to utilize my skills and help others in a patient focused healthcare facility. My strengths include effective communication skills, problem solving, attention to detail, and organization. I am able to adapt to change and work very well independently as well as within a team environment. I am eager to learn new techniques an I'm excited to grow in phlebotomy.

Overview

4
4
years of professional experience

Work History

Team Lead Customer Service Representative

Circle K
05.2019 - 05.2023
  • Developed strong customer base through exceptional customer service and friendly welcoming atmosphere
  • Cash handling & Point-Of-Sale system
  • Coached team members in techniques necessary to complete job tasks
  • Trained new team members by relaying information on company procedures and safety requirements
  • Maintained store clean and organized. Including stocking and labeling new merchandise

Education

Phlebotomy Certificate

Sumner College
Mesa, AZ

High School Diploma -

Penn Foster

Skills

  • Skillful and precise in performing venipuncture both straight & butterfly needles
  • Over 400 successful draws
  • Process blood
  • Urinalysis training
  • HIPAA/OSHA Compliant
  • AHA, BLS CPR Certified
  • Trained in basic medical terminology
  • Anatomy & Physiology

Timeline

Team Lead Customer Service Representative

Circle K
05.2019 - 05.2023

Phlebotomy Certificate

Sumner College

High School Diploma -

Penn Foster
Emma Mendoza