Emma Mendoza
Tyler,TX
Summary
Practical Lifeguarding with well-honed supervisory skills. Certified in CPR and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Lifeguard
Pirates Cove Water Park
05.2019 - 10.2023
- Conducted regular pool maintenance tasks, ensuring a clean and safe swimming environment for patrons.
- Prevented accidents through proactive lifeguarding practices and maintaining a watchful eye on swimmers.
- Performed timely pool chemical checks, ensuring proper levels for a healthy swimming environment.
- Helped coordinate and manage special events at the facility, contributing to positive community experiences.
- Mentored junior team members by sharing knowledge about rescue techniques thus increasing overall staff competency.
- Responded to emergencies with swift action, providing first aid and CPR when necessary.
- Ensured swimmer safety by diligently monitoring pool activities and enforcing rules.
- Improved patron satisfaction through consistent enforcement of facility policies resulting in a safer environment.
- Maintained accurate records of incidents, attendance, and other relevant information for management review.
- Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage throughout operation hours.
- Educated patrons on water safety procedures, fostering an informed public on safe swimming habits.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
Education
High School Diploma -
Joshua High School
Joshua, TX05.2021
Skills
- CPR
- First Aid
- Injury Prevention
- Pool Maintenance
- Customer Service
- Physical Fitness
- Conflict Resolution
- Emergency Response
- Teamwork and Collaboration
- Decision-Making
- Critical Thinking
- Certified in CPR/AED
- Public Safety
Certification
- Lifeguard Training - May 2019-August 2023
- CPR/ AED Certified - May 2019- now
- First Aid Certified - May 2019 - August 2023
Extra Cirricular
I am currently a student athlete at the University of Texas at Tyler participating in Cross Country and Track and Field. I am also a group leader for Fellowship of Christian Athletes for the collegiate level.
Timeline
Lead Lifeguard
Pirates Cove Water Park
05.2019 - 10.2023
High School Diploma -
Joshua High School
- Lifeguard Training - May 2019-August 2023
- CPR/ AED Certified - May 2019- now
- First Aid Certified - May 2019 - August 2023
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