Emma Meyer
Westerville,OH
Summary
Dynamic professional with a B.A. in Communication Management and healthcare experience, recognized for enhancing patient volume by 30% through effective coordination in a clinical practice. Committed to leveraging strong communication skills and operational expertise to drive success in clinical sales within the medical device and healthcare technology sectors.
Overview
4
4
years of professional experience
Work History
Executive Assistant
OrthoNeuro
Columbus, Ohio
08.2024 - Current
- Provided administrative and clinical coordination support for board-certified physicians in high-volume practice, ensuring seamless operations.
- Increased patient volume by 30% within one year.
- Managed physician calendars, meetings, and correspondence to ensure smooth operations.
- Acted as main liaison among patients, providers, and external partners to facilitate effective communication.
- Handled over 60 inbound and outbound customer interactions daily, achieving a 92% satisfaction score.
- Coordinated scheduling for more than 60 patients daily, including spinal injections and nerve blocks.
- Integrated executive administration with clinical coordination to enhance patient satisfaction and support provider efficiency.
Sports Attendant/Field Representative
City of Columbus
Columbus, OH
06.2023 - 08.2023
- Coordinated operations for 50+ adult sports leagues, prioritizing safety compliance and seamless event execution.
- Executed facility setup, maintenance, and breakdown for tournaments and practices to ensure optimal event readiness.
- Collaborated across departments to facilitate program operations during dynamic conditions, enhancing service delivery.
Restaurant Server
First Watch
Columbus, OH
11.2022 - 06.2023
- Upsold menu items while fostering strong rapport with regular customers.
- Established regular customers, enhancing customer loyalty.
- Memorized menu items and daily specials to effectively assist customer inquiries.
Education
Bachelors of Arts - Communication Management with a Minor in Healthcare Administration
University of Dayton
Dayton, OH05-2024
Skills
- Medical Platforms: EHR, PM, SCOR, HST NextGen, Athena
- Software: Microsoft 365, Google platforms, Canva
- Strengths: Quick learner, highly organized, results-oriented, problem-solver, team-player, medical terminology, and strong communication
- Administrative coordination
Extracurricular Activities
-Division 1 Athlete
- University of Dayton Rowing Team, Dayton, OH
- Competed as part of a Division I athletic program, developing discipline, resilience, accountability, and strong teamwork.
- Balanced demanding athletic and academic responsibilities while consistently managing time and competing priorities.
- Collaborated closely with teammates and coaching staff toward shared performance goals.
-Phi Beta Chi Honors Communication Fraternity. August 2022- May 2024.
-Pre-PA club, member. October 2020- August 2022.
Timeline
Executive Assistant
OrthoNeuro
08.2024 - Current
Sports Attendant/Field Representative
City of Columbus
06.2023 - 08.2023
Restaurant Server
First Watch
11.2022 - 06.2023
Bachelors of Arts - Communication Management with a Minor in Healthcare Administration
University of Dayton