Summary
Overview
Work History
Education
Skills
References
Timeline
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Emma Morgan

Mankato,MN

Summary

Compassionate Youth Care Worker with 2-year background working with children and as companion in order to prevent risky behaviors. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth.

Overview

5
5
years of professional experience

Work History

Youth Care Worker

Southwest Key Progarms
Mesa, AZ
04.2022 - 02.2024
  • Help supervise the youth in our care.
  • Act as a mentor and set a positive example
  • Oversee and encourage resident resident participation in group activities
  • Encouraged completion of daily chores and personal hygiene practices.
  • Utilized vehicles to transport youth to and from school, appointments and outings.
  • Maintained confidentiality through stringent handling of charts and data.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Informed victims about legal processes and timelines.
  • Document patient progress, Immediately reporting any extreme changes in behavior
  • Provided crisis intervention services, including de-escalation techniques to ensure safety for all involved.
  • Maintain a safe and healthy environment

Receptionist

canyon wind retirement
Mesa, AZ
12.2018 - 04.2022
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Updated daily log book with information about visitors entering the premises.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Organized conference room reservations for meetings or events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

GED -

Glendale High School
Glendale, AZ

Skills

  • Group and Individual Sessions
  • Life Skills Instruction
  • Resource Coordination
  • Youth Advocacy
  • Shelter Arrangements

References

References available upon request.

Timeline

Youth Care Worker

Southwest Key Progarms
04.2022 - 02.2024

Receptionist

canyon wind retirement
12.2018 - 04.2022

GED -

Glendale High School

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Emma Morgan