Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Brown

Summary

Compassionate Youth Advocate with five-year background working with children and as companion in order to prevent risky behaviors. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth.

Overview

2
2
years of professional experience

Work History

Youth Care Worker

Friendly Inn
Cleveland, OH
09.2023 - Current
  • Established and maintained environment, encouraging teamwork, collaboration and ethical behavior.
  • Observed and participated in mediation and planning conferences with youth and families to foster program success.
  • Reported incidents that negatively affected child safety.
  • Maintained cleanliness of youth facilities and rooms.
  • Created a safe environment by enforcing rules while using therapeutic approaches when necessary.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
  • Counseled individuals on personal issues or concerns related to their home life or school situation.

Site Manager

Blue Falls
Cleveland, OH
06.2023 - 09.2023
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Interviewed and hired qualified candidates to fill open staff positions.
  • Directed site activities to drive smooth operations and achieve quality assurance metrics.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Driver/Site Assistant

Greater Cleveland Habitat for Humanity
Cleveland, OH
05.2023 - 06.2023
  • Assisted with loading and unloading freight when necessary.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Documented daily mileage, gas, and other data.
  • Read tape measure to accurately take measurements and calculate size and amount of material needed.
  • Liaised with construction team to complete small and large rebuild projects from start to finish.

Team Lead

Clean Express Auto Wash
Cleveland, OH
08.2021 - 11.2022
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Followed staffing strategies to achieve production goals.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Education

Bachelor of Arts - Criminal Justice

Cleveland State University
Cleveland, OH

Skills

  • Life Skills Instruction
  • Program Evaluation
  • Youth Advocacy
  • Resource Coordination
  • Group and Individual Sessions
  • Abuse Identification
  • Activity Implementation
  • Community Services Coordination
  • Behavior Management
  • Youth Supervision
  • Records Maintenance
  • Policy Development
  • Youth Interviewing
  • Adolescent Counseling
  • Plan of Action Development
  • Schedule Management
  • Support Group Facilitation
  • Intervention Support
  • Site Inspection and Management
  • Multitasking and Organization
  • Inventory Management
  • Budgeting and Cost Savings
  • Project Management

Timeline

Youth Care Worker

Friendly Inn
09.2023 - Current

Site Manager

Blue Falls
06.2023 - 09.2023

Driver/Site Assistant

Greater Cleveland Habitat for Humanity
05.2023 - 06.2023

Team Lead

Clean Express Auto Wash
08.2021 - 11.2022

Bachelor of Arts - Criminal Justice

Cleveland State University
Ryan Brown