Emma Murphy
Crystal Lake,IL
Summary
Hardworking candidate well-versed in the hospitality industry. Experienced in providing exceptional customer service to guests and ensuring efficient operations within my work environments. Committed to developing a strong working relationship with all members of each work environment I have been in to promote optimal service.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Altar'd State
11.2023 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Waitress
Nikos Tavern
04.2023 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Trained new servers on restaurant policies and procedures.
- Answered customers' questions, recommended items, and recorded order information.
Retail Sales Associate
Athleta
02.2021 - 05.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Associate of Arts - Communications
McHenry County College
Crystal Lake, IL12.2024
High School Diploma -
Crystal Lake South High School
Crystal Lake, IL05.2021
Skills
- Hard Working
- Leadership
- Teamwork
- Time Management
- Problem Solving
- Communication
Timeline
Retail Sales Associate
Altar'd State
11.2023 - Current
Waitress
Nikos Tavern
04.2023 - Current
Retail Sales Associate
Athleta
02.2021 - 05.2023
Associate of Arts - Communications
McHenry County College
High School Diploma -
Crystal Lake South High School
Similar Profiles
Rachel PageRachel Page
Sales Representative at Altar'd StateSales Representative at Altar'd State
Meredith NiemiMeredith Niemi
Operations Manager at Altar'd StateOperations Manager at Altar'd State
Breann HendersonBreann Henderson
Brand Representative at Altar'd StateBrand Representative at Altar'd State
Alyssa O'KeefeAlyssa O'Keefe
Brand Representative at Altar'd StateBrand Representative at Altar'd State
Katherine OlsenKatherine Olsen
Store Manager at Victoria's Secret & PINKStore Manager at Victoria's Secret & PINK