Emma Neilsen
Snoqualmie,WA
Summary
Professional with solid foundation in radiology support and patient care. Adept at assisting Radiology Technologists with diagnostic imaging procedures and effective communication with other members of each patient's care team. Strong focus on teamwork and achieving optimal results. Flexible and reliable with keen ability to adapt to changing needs. Skilled in patient preparation and safety, and maintaining high standards of care and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Radiology Assistant
Swedish Medical Group
09.2023 - Current
- Minimized risk of errors or misdiagnosis due to proper patient identification and screening for each modality.
- Maintained a safe work environment by strictly adhering to radiation safety protocols and other safe handling practices for ambulating a patient.
- Provided compassionate care to all patients during imaging procedures, addressing their unique needs to alleviate anxiety or discomfort during exams.
- Contributed to overall department success with detailed knowledge of various imaging modalities such as X-ray, MRI, CT scans, and ultrasound examinations.
- Coordinated with other healthcare personnel to deliver quality patient care.
Patient Services Specialist, Pediatrics
Swedish Medical Group
02.2023 - 09.2023
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Collected patient co-pay and issued receipt to confirm payment.
- Collaborated with colleagues to maintain and upkeep office and waiting area to provide clean and organized environment for patients.
- Optimized workflow efficiency through the effective utilization of electronic health record systems, ensuring timely access to vital patient data and images for clinical decision making in compliance with HIPAA regulations.
- Greeted and assisted patients with check-in procedures.
Key Leader
Lululemon
10.2021 - 01.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Led by example, demonstrating strong work ethic and commitment to excellence.
Personal Trainer
Self-employeed
08.2020 - 05.2022
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Education
Associate of Applied Science - Radiography
Bellevue College
Bellevue, WA06-2026
Bachelors of Education - Kinesiology
Western Washington University
Bellingham, WA12-2020
Associate of Arts - Running Start
Edmonds Community College
Lynnwood, WA06-2017
Skills
- Radiologic technology
- Relationship building
- Teamwork and collaboration
- Problem-solving
- Patient care
- Caring and compassionate
- Patient safety
Certification
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Timeline
Radiology Assistant
Swedish Medical Group
09.2023 - Current
Patient Services Specialist, Pediatrics
Swedish Medical Group
02.2023 - 09.2023
Key Leader
Lululemon
10.2021 - 01.2023
Personal Trainer
Self-employeed
08.2020 - 05.2022
- First Aid Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
Associate of Applied Science - Radiography
Bellevue College
Bachelors of Education - Kinesiology
Western Washington University
Associate of Arts - Running Start
Edmonds Community College
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