Emma Nicosia
Elkins Park,PA
Summary
Personable and reliable, with strong commitment to customer service and teamwork. Aiming to provide excellent service. Ability to quickly acquire new skills. Ready to use and develop communication and organizational skills.
Overview
1
1
year of professional experience
Work History
Swim Instructor
Kids First Swim Schools
09.2024 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
CPR Certified Lifeguard
Fox Pool Management
07.2024 - Current
- Developed strong rapport with patrons by providing exceptional customer service while maintaining vigilance in enforcing safety measures.
- Proactively addressed potential hazards within the aquatic area by identifying risks and taking corrective action promptly when needed.
- Provided timely emergency response for water-related incidents, ensuring a safe swimming experience for all patrons.
- Participated in ongoing training sessions to stay current on CPR, first aid, and lifeguarding skills, enhancing overall performance in emergency situations.
- Conducted regular inspections of facility equipment and maintained cleanliness for optimal operational conditions.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree -
Cheltenham High School
Wyncote, PASkills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- Proficient computer skills
- organizational skills
Timeline
Swim Instructor
Kids First Swim Schools
09.2024 - Current
CPR Certified Lifeguard
Fox Pool Management
07.2024 - Current
No Degree -
Cheltenham High School
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