Summary
Overview
Work History
Education
Skills
References
Timeline
CustomerServiceRepresentative

Emma Nilles

Le Mars,IA

Summary

I am seeking a challenging position that will allow me to use my skills and education to further advance me in my career. I am eager to learn as much as I can. I am a recent graduate with excellent research, technical, and problem-solving skills. I am extremely detail-oriented and able to learn new concepts quickly.

Overview

4
4
years of professional experience

Work History

Motor Vehicle Clerk

Plymouth County Courthouse
Le Mars, IA
12.2022 - 05.2023
  • Performed data entry tasks related to vehicle registration processing including inputting information into the DMV database.
  • Assisted customers in completing forms required for title transfers, new registrations, and other transactions.
  • Compiled information from customer applications and other documents necessary to process vehicle registrations.
  • Answered a multi-line telephone system answering customer questions as well as routing calls to appropriate personnel.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.

Airport Custodial Work

Le Mars Municipal Airport / Tom Mullally
Le Mars, IA
06.2019 - 05.2023
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Checked and stocked inventory throughout facility to meet expected demands.

Education

Associate of Arts - Emphasis of Business Administration And Management

Western Iowa Tech Community College
Sioux City, IA
08-2022

High School Diploma -

Le Mars Community High School
Le Mars, IA
05-2019

Skills

  • Customer Complaint Resolution
  • Confidentiality
  • Processing mail
  • Document Management and Verification
  • Administrative Tasks
  • Administrative Support
  • Telephone Etiquette
  • Transaction Processing
  • Database entry
  • Attention to Detail

References

References available upon request.

Timeline

Motor Vehicle Clerk

Plymouth County Courthouse
12.2022 - 05.2023

Airport Custodial Work

Le Mars Municipal Airport / Tom Mullally
06.2019 - 05.2023

Associate of Arts - Emphasis of Business Administration And Management

Western Iowa Tech Community College

High School Diploma -

Le Mars Community High School
Emma Nilles