Summary
Overview
Work History
Education
Skills
Timeline
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Emma Nophut

Aston,PA

Summary

Proven Retail Associate at Wedgewood Gardens, adept in customer engagement and cash handling accuracy, enhanced shopping experiences, and exceeded sales targets through effective inventory management and team collaboration. Mentored new hires, demonstrating a positive demeanor and reliability, significantly improving team efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Retail Associate

Wedgewood Gardens
05.2022 - Current
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Server Trainer

Maris Grove Retirement Community
09.2020 - 05.2022
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Ice Cream Server

Brusters
05.2020 - 10.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.

Education

Bachelor of Science - Nursing

Delaware County Community College
Media, PA
05.2027

Bachelor of Science - Biology

Widener University
Chester, PA

High School Diploma -

Sun Valley High School
Aston Mills, PA
05.2022

Skills

  • Reliability
  • Customer Engagement
  • Positive and engaging demeanor
  • Cash Handling Accuracy
  • Store Opening and Closing
  • Retail Sales
  • Product Recommendations
  • Truck unloading
  • Display Setup

Timeline

Retail Associate

Wedgewood Gardens
05.2022 - Current

Server Trainer

Maris Grove Retirement Community
09.2020 - 05.2022

Ice Cream Server

Brusters
05.2020 - 10.2021

Bachelor of Science - Nursing

Delaware County Community College

Bachelor of Science - Biology

Widener University

High School Diploma -

Sun Valley High School

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Emma Nophut