Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma O'Brien

Bogota

Summary

Master’s in Counseling Psychology graduate with hands-on experience delivering compassionate, client-centered counseling services. Skilled in individual and group counseling, with a strong commitment to supporting clients’ mental health and personal growth.

Overview

6
6
years of professional experience

Work History

Front Desk Customer Service Representative

Hackensack Meridian Fitness & Wellness
Maywood
10.2021 - Current
  • Assisted members with account inquiries, ensuring accurate and timely responses.
  • Managed daily check-in procedures, monitored membership status, and ensured secure facility access.
  • Handled all membership billing processes, including account updates, invoicing, collections, and payment reconciliations.
  • Led front desk operations, including supervising staff, training new hires, and managing daily schedules.

Childcare Provider

Private Family Care
04.2019 - Current
  • Provided one-on-one care for a child with autism, supporting daily routines, emotional regulation, and social skill development.
  • Collaborated closely with ABA therapists during in-home and community-based therapy sessions to reinforce treatment goals.
  • Maintained clear communication with parents and therapists to ensure consistency in care and behavioral strategies.
  • Assisted with virtual schooling by helping the child stay on task, manage assignments, and navigate online learning platforms.
  • Supervised children during daily activities to ensure safety, engagement, and positive behavior.

Counseling Intern

Franciscan Community Development Center
Fairview
10.2024 - 05.2025
  • Provided counseling telehealth services to individuals.
  • Conducted assessments to accurately identify client needs and appropriate therapeutic interventions.
  • Attended community outreach events to support mental health advocacy, build partnerships with local agencies, and enhance awareness of available counseling services.
  • Completed clinical documentation, including progress notes, intake assessments, and treatment updates.

Counseling Intern

Bergen New Bridge Medical Center
Paramus
05.2024 - 05.2025
  • Facilitated individual and group therapy sessions for adults and adolescents with a range of mental health diagnoses.
  • Facilitated psychoeducational and process groups for clients with co-occurring mental health and substance use disorders (dual diagnosis).
  • Conducted assessments with clients to gather psycho-social history.
  • Developed and implemented treatment plans .
  • Provided crisis intervention services.
  • collaborated with multidisciplinary teams, including psychiatrists and social workers, to discuss client's progress.
  • Maintain accurate client records and documentation .
  • Supported inpatient adolescents in a classroom setting within a hospital-based psychiatric unit, assisting with academic tasks and behavioral support.

Paraprofessional

E.Roy Bixby Elementary School
Bogota
10.2022 - 06.2024
  • Supported students with individual learning needs and adapted instructional materials accordingly.
  • Assisted teachers in classroom management and student engagement activities.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.

Medical Receptionist

Advanced Laser & Skin Cancer
Teaneck
04.2019 - 11.2021
  • Managed patient scheduling and appointment confirmations to enhance office efficiency.
  • Helped patients complete necessary medical forms and documentation.
  • Assisted with administrative tasks such as preparing patient charts, organizing medical records, and managing referrals

Education

Master of Arts - Counseling Psychology

Felician University
Lodi, NJ
05-2025

Bachelor of Arts - Psychology

Montclair State University
Montclair, NJ
05-2022

Associate of Arts - Psychology

Bergen Community College
Paramus, NJ
05-2020

Skills

  • Individual and group counseling
  • Active listening
  • Telehealth Counseling
  • Communication

Timeline

Counseling Intern

Franciscan Community Development Center
10.2024 - 05.2025

Counseling Intern

Bergen New Bridge Medical Center
05.2024 - 05.2025

Paraprofessional

E.Roy Bixby Elementary School
10.2022 - 06.2024

Front Desk Customer Service Representative

Hackensack Meridian Fitness & Wellness
10.2021 - Current

Childcare Provider

Private Family Care
04.2019 - Current

Medical Receptionist

Advanced Laser & Skin Cancer
04.2019 - 11.2021

Master of Arts - Counseling Psychology

Felician University

Bachelor of Arts - Psychology

Montclair State University

Associate of Arts - Psychology

Bergen Community College

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